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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Highly recommend.

5
Extremely helpful & friendly service. Claim settled without fuss & with compassion. A querie on my renewal was dealt with knowledgeably & friendly. Refreshing company. Highly recommend. Reviewed on: 2nd November 2022

My insurance claim.

5
Having being with many pets for 3.5 years and receiving the fabulous money back yearly for no claims we found ourselves recently with a poorly dog who needed a lot of meds for the vet. We made a claim and many pets had our claim and payment made within 7 days. Dog now on the road to recovery thanks to the speedy response from many pets. Many many thanks Reviewed on: 2nd November 2022

Paid out no quibbles within 12 hours

5
Could not believe how fast and easy it was to fill out a simple form at 11pm ,woke up at 830am next morning , money in bank ! No hassles , no begging does what it says . Definitely a 5* service. Reviewed on: 1st November 2022

Fab

5
Best pet insurance I've had. I have 3 frenchies and to cover them all the price is very good. I have had to do two claims and both have been paid quick and without any hassle. Stress free. Reviewed on: 1st November 2022

My Many Pets Insurance

5
By chance I found Many Pets while searching for pet insurance online. I found my experience buying a policy was easy and the levels of insurance cover exceeded my requirements. The customer support service when I’ve phoned with small problems has been very positive and the team members polite to speak with. No experience with making a claim fortunately! Reviewed on: 1st November 2022

Outstanding service

5
I was delighted at how simple and easy the online claim form was and to say I was amazed at the claim being processed same day is an understatement! I’ve never received such efficient service from an insurance company. The money was in my account the following morning. I’d have no hesitation in recommending Many Pets to anyone. I’ve been telling everyone about my claim and how great the service was. Well done Many Pets! Reviewed on: 1st November 2022

Very easy website, prompt responses

5
The website is easy to navigate. Claims process could not be easier, and gets solved within hours. Customer service team always friendly and very helpfull. Reviewed on: 1st November 2022

Boris The Frenchie

5
My frenchie Boris was just 5 months old when the vets realised he had something wrong with his spine. He had many scans and a really intrusive surgery, nany would struggle to cover the cost of such surgery without excellent pet insurance Many Pets did just that without quibble or additional stress. Now at two years old Boris is a thriving young dog with boundless energy all thanks to Westway Vets, Moorview Referrals and Many Pets, a truly awesome team, thank you Reviewed on: 1st November 2022

Hassle free pet insurance

5
Super easy to submit the claim, money returned very quickly, great experience, highly recommend Reviewed on: 1st November 2022

Straight forward pet insurance

5
I have only just had to make a small claim, after 4 years with ManyPets. A very simple, straightforward claims procedure and payment was very quick. Very helpful on other occasions on the phone. Reviewed on: 1st November 2022