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ManyPets: Pet insurance reviews

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4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13419)

Have not paid my claim but increased my premium

1
Once you claim you realise how poor this company is. I've had pet insurance with many ManyPets for 5 years and put a claim in for sickness and diarrhoea. We have been waiting 6 weeks - no update, no communication from ManyPets and then as we were due for renewal they increased our monthly payment to £16 a month. As we claimed for £389 they will get £192 back from the increase we have incurred in the premium (without still actually paying us the claim). I dread to think what would have happened if we had claimed for a more expensive illness (credit card bills plus a heftier increase in our premium most likely). Their claims line. is also only available Monday-Friday 9 am-5 pm - as a teacher this makes it impossible for me to ring them during the week and when I have tried at lunch I have been on hold too long to actually get through. I have also tried to use their online form to find out more about the claim progress and received automated responses. I rang on a Saturday to speak to their general customer services and said after 5 years I wanted to cancel my insurance due to the premium being increased and not being paid my claim and not even a question was asked, they just said ok and goodbye. No interest in loyal customers. I feel completely ripped off and having stayed with them for 5 years I feel sick by how much money I have paid to this company only for in the time I needed them for them to let me down. It wasn't a great deal of money I claimed compared to other conditions that cost thousands and yet the experience I have had tells me to avoid and go elsewhere. Reviewed on: 21st November 2022
Sarah Louise Lathwell-Fisher's avatar
Sarah Louise Lathwell-Fisher

Fantastic support

5
Many Pets have paid in full for every claim for all of our dogs- over and above what we thought our policy covered us for Reviewed on: 4th November 2022
Gaie Jones's avatar
Gaie Jones

Easy, superb!

5
Claiming is made so easy with their online platform. They have independently sought further info if required from my vets versus bothering me, the money is paid swiftly and I get an email informing me when it’s paid. Superb, seamless, effortless. Reviewed on: 3rd November 2022
Sarovi's avatar
Sarovi

Pleased with this company

5
When my baby dog has been hospitalised , was very easy to contact Many pets and arrange everything. Reviewed on: 3rd November 2022
Anamaria Catinas's avatar
Anamaria Catinas

Fabulous company

5
Best pet insurance company I've come across . Friendly and helpful staff . Online claims easy to complete . Very fast paying out on claims . Reviewed on: 3rd November 2022
Wyn 's avatar
Wyn

Amazing service

5
Every claim I’ve made has been dealt with quickly and efficiently , no drama’s. I made a claim yesterday morning and it was settled in the afternoon ! Can’t ask more than that . Excellent Reviewed on: 3rd November 2022
Andy Southwell's avatar
Andy Southwell

Seamless and efficient

5
great service - easy to use website and seamless and efficient service Reviewed on: 3rd November 2022
Andrew Ambrose's avatar
Andrew Ambrose

Perfect in every detail

5
We changed from Kennel Club pet insurance last year as they just got too expensive and even after never having a claim in 7 years they just kept putting the price up. Changed to Many Pets and insured 3 dogs for the price of two. Unfortunately we had to have a claim last month as one of our dogs ate something and it caused a blockage resulting in an operation. The claim was paid out within a week of submitting. Amazing company Reviewed on: 2nd November 2022
Mr G Barlow's avatar
Mr G Barlow

Excellent service

5
Extremely easy website, claim sorted in less than 24 hours-highly recommend Reviewed on: 2nd November 2022
Barbara Townley's avatar
Barbara Townley

Highly recommend.

5
Extremely helpful & friendly service. Claim settled without fuss & with compassion. A querie on my renewal was dealt with knowledgeably & friendly. Refreshing company. Highly recommend. Reviewed on: 2nd November 2022
Nicola's avatar
Nicola

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