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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Amazing service

5
Customer service is excellent nothing Is an issue! Reviewed on: 31st October 2022

Great insurance and great customer service!

5
Many pets (previously bought by many) have a great team of staff and they are always happy to help. Polite on the telephone and always happy to give advice. The insurance itself pays out for just about anything and can’t be beaten on price for what you get included. Worth it for sure! Reviewed on: 31st October 2022

Brilliant service

5
Such excellent service and very helpful and friendly. Sorted out Peanuts eye surgery in two days. Really great Reviewed on: 30th October 2022

Excellent product and excellent people

5
My little dog was diagnosed with epilepsy and my first bill was paid into my bank the same day as I emailed it to Many Pets. The same efficiency has been shown to me on each following bill so far. Wonderful! Reviewed on: 30th October 2022

Easy and stress free

5
They make claiming on your insurance easy and stress free. It’s quick and easy which just makes vet bills less threatening in this current financial climate. Reviewed on: 30th October 2022

Absolutely brilliant

5
Never had any problems making a claim and unfortunately I've had to make a claim a few times. Reviewed on: 30th October 2022

First rate service

5
Many Pets Insurance is just so good in every way. It’s so easy to make a claim and if you have to call them for any reason they are helpful and understanding. Your claim is dealt with efficiently and payment is very quick. Best pet insurance we’ve ever had. Reviewed on: 30th October 2022

Super

5
Various policies for your needs. No hanging on the phone forever! Friendly and polite in answering your request. Reviewed on: 30th October 2022

Understanding & compassionate

5
I called the helpline to inform ManyPets that my 14 year old cocker spaniel Rosie had passed away. It was a very difficult call to make but the person on the phone was just lovely & so kind. The understanding & compassion they showed was greatly appreciated. Reviewed on: 30th October 2022

Fantastic service

5
We have been with many pets for four years and have received friendly and incredible fast service. I would highly recommend. Reviewed on: 30th October 2022