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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13419)

Brilliant

5
Highly recommend many pets insurance. I wouldn't place my beloved with anyone else Reviewed on: 14th October 2022

first class pet insurance

5
excellent customer services who are very knowledgeable. Any claims only take one phone call and the rest is done direct from Many pets and vet. The excess is only one payment per year regardless of how many claims you may need. You receive e mails updating you on the progress of claim and no worrying or long forms to complete Reviewed on: 14th October 2022

efficient and quick

5
Efficient and quick claims process. Helpful hints and value for money Reviewed on: 14th October 2022

Great team

5
Very friendly and helpful on the telephone when I rang for to renew my policy. Would recommend them to family and friends . Reviewed on: 14th October 2022

Service you can't fault

5
The staff are very friendly and helpful. As of yet I have not had to make a claim. That being said, I have used the 24/7 vet video call twice. They were very helpful with advice. Thankfully it was nothing serious. Reviewed on: 14th October 2022

Exceeded all Expectations

5
ManyPets has, and continues to support me through the devasting journey I have with my 5 year old Working Cocker Spaniel who was sadly diagnosed with a terminal brain tumour in February 2022. Their customer service exceeds any previous experiences that i have had with other insurance companies - there is just no comparison. Compassionate to the core, not to mention super efficient means that the process around the treatment that is required for Flynn during 'borrowed time', is palatable and I have no hesitation calling ManyPets at any time for advice and support. Reviewed on: 14th October 2022

My puppies first year

5
My cockerpoo had numerous digestive complaints in his first year including pancreatitis and gastroenteritis , with numerous visit to the vet . This was very costly and many pets were brilliant , the customer support was excellent and we were quickly reimbursed with a easy claim procedure Highly recommend them Reviewed on: 14th October 2022

Stress free, quick and efficient services

5
Following our pet Cockapoo “Lola” illness we submitted our receipts online and within 24 hours received payment, stress free, quick and efficiently kept us informed at each stage of claim by emails. Reviewed on: 14th October 2022

Insurance company that listens

5
Been with Many Pets for 2 years. Their claim process is simple. Their comms are perfect. Highly recommend. Reviewed on: 14th October 2022

Amazing by today's standards

5
I ensured both my cat and dog under one policy. Literally weeks later my lovely six year old dog was diagnosed with a tumour on her ear and underwent surgery to remove a mast cell tumour. Bought by Many (Many Pets old moniker) paid for everything, which was incredible. Sadly, a year and a half later my lovely, beautiful dog became very unwell, and underwent an MRI scan which showed an inoperable aggressive brain tumour. The tests and subsequent palliative treatment, putting my beloved pet to sleep and her cremation were all paid for without any quibbles. Staff at Many Pets were kind, compassionate and caring, they went the extra mile for which I will be forever grateful at a really sad time for me and my family. I cannot thank them enough. They were absolutely great. My cat will remain insured by them. I honestly cannot recommend Many Pets enough and have already recommended them to friends. Reviewed on: 14th October 2022

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