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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Super easy

Great insurance and super easy to make a claim. Would highly recommend. Reviewed on: 14th October 2022

Brilliant

Highly recommend many pets insurance. I wouldn't place my beloved with anyone else Reviewed on: 14th October 2022

first class pet insurance

excellent customer services who are very knowledgeable. Any claims only take one phone call and the rest is done direct from Many pets and vet. The excess is only one payment per year regardless of how many claims you may need. You receive e mails updating you on the progress of claim and no worrying or long forms to complete Reviewed on: 14th October 2022

efficient and quick

Efficient and quick claims process. Helpful hints and value for money Reviewed on: 14th October 2022

Great team

Very friendly and helpful on the telephone when I rang for to renew my policy. Would recommend them to family and friends . Reviewed on: 14th October 2022

Service you can't fault

The staff are very friendly and helpful. As of yet I have not had to make a claim. That being said, I have used the 24/7 vet video call twice. They were very helpful with advice. Thankfully it was nothing serious. Reviewed on: 14th October 2022

Exceeded all Expectations

ManyPets has, and continues to support me through the devasting journey I have with my 5 year old Working Cocker Spaniel who was sadly diagnosed with a terminal brain tumour in February 2022. Their customer service exceeds any previous experiences that i have had with other insurance companies - there is just no comparison. Compassionate to the core, not to mention super efficient means that the process around the treatment that is required for Flynn during 'borrowed time', is palatable and I have no hesitation calling ManyPets at any time for advice and support. Reviewed on: 14th October 2022

My puppies first year

My cockerpoo had numerous digestive complaints in his first year including pancreatitis and gastroenteritis , with numerous visit to the vet . This was very costly and many pets were brilliant , the customer support was excellent and we were quickly reimbursed with a easy claim procedure Highly recommend them Reviewed on: 14th October 2022

Stress free, quick and efficient services

Following our pet Cockapoo “Lola” illness we submitted our receipts online and within 24 hours received payment, stress free, quick and efficiently kept us informed at each stage of claim by emails. Reviewed on: 14th October 2022

Insurance company that listens

Been with Many Pets for 2 years. Their claim process is simple. Their comms are perfect. Highly recommend. Reviewed on: 14th October 2022

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