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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

5
Best pet insurance on the market. Reviewed on: 5th September 2018

trustworthy

5
I trust them to provide fair pet insurance and pay out for my pets conditions. Reviewed on: 14th October 2024

Really simple sign up & management process.

5
Really simple sign up & management process. Haven’t had to claim yet but comforted by my vets saying they were a good company to go with. The video call vet service is an absolute god send as a disabled person - to be able to check in with a professional to help decide if the emergency vets is needed, or to be able to book to see a vet with questions on such a flexible timescale really makes the insurance worth it. Also, the regular links to further learning - pet first aid, etc. Overall would recommend! Reviewed on: 14th October 2024

Pricey but SO worth it!

5
At first glance they may seem pricey, however the cover is superb which brings peace of mind and along with my insurance I get unlimited free 24/7 video calls with a vet and a decent amount of money back each year if I’ve not needed to claim which is always a lovely surprise. I have saved hundreds of pounds in vet bills with the 24/7 vet alone which is great! Customer service has always been brilliant as well when I’ve had to make contact. Reviewed on: 14th October 2024

Quick payment for claims.

4
Quick payment for claims. Friendly service. Reviewed on: 14th October 2024

Very good value.

5
Very good value. Telephone vet service was outstanding when I needed it a while back. (Merry was a puppy with an upset tummy during the weekend when my vet practice was closed). Reviewed on: 14th October 2024

Great customer service and had family who have exper...

5
Great customer service and had family who have experienced the same. Just what you need in a time of uncertainty. The cover options are also excellent and allow real peace of mind. Reviewed on: 14th October 2024

Very efficient, prompt and nothing too much trouble

5
Very efficient, prompt and nothing too much trouble Reviewed on: 14th October 2024

Staff are always helpful and friendly.

5
Staff are always helpful and friendly. Prompt payments when I've had to make a claim. Reviewed on: 14th October 2024

Quick responses and good cover

5
Quick responses. Good cover for my kitty who was born disabled. Reviewed on: 14th October 2024

The sign up offers were a bit misleading

3
The sign up offers were a bit misleading Reviewed on: 14th October 2024