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ManyPets: Pet insurance reviews

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4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13420)

Many Pets Absolutely Fabulous Service

5
I have been with Many pets for 2 years & they have been fantastic The customer Service is extremely Good & the whole process of claiming when you need to is so easy. I recommend many pets to all my friends & family....you can guarantee that you will get a fast & fair decision when you claim & the payments are made very quickly. Reviewed on: 10th October 2022
Rebecca Mcfadyen 's avatar
Rebecca Mcfadyen

value

5
really good customer service and the add a friend bonus is brill too ☺ Reviewed on: 10th October 2022
alyson farry's avatar
alyson farry

Brilliant

5
I had to came twice. All was so easy and quick. I was impressed Reviewed on: 10th October 2022
Diane Buckley's avatar
Diane Buckley

Genuine, generous pet care

5
Many pets paid out more than £4,000 for my little rescue to have her patella’s repaired. Having had a huge battle over my cat med bills with another insurer it was such a relief. Easy, kind, sympathetic and speedy. Feels like they genuinely care for animals rather than trying to penny pinch. Reviewed on: 10th October 2022
Linda's avatar
Linda

Great customer service

5
Very good customer service experience, despite an error, things were put right almost straight away and the Customer Support staff were excellent. Very kind and caring. Reviewed on: 10th October 2022
Jan Burgess's avatar
Jan Burgess

Quick claims payment

5
Great price, claims paid quickly. Reviewed on: 10th October 2022
Katie Mac's avatar
Katie Mac

Great company

5
Affordable, quick service and does exactly what they say / covers what needs to be covered. Can’t complain! Reviewed on: 10th October 2022
CD's avatar
CD

Perfect cover for pets

5
Simple quote system with a variety of options. Excellent premiums and superb customer service Reviewed on: 10th October 2022
Gill's avatar
Gill

THE best pet insurance.

5
I have been with Many Pets for a few years now and I have my 3 dogs insured. They have been amazing. The claims process is the easiest I have ever seen (and I work in insurance) and they pay out within hours. When I did need to call them the customer service advisors have been very friendly, polite, and helpful. I can not recommend them enough. Really an amazing insurer. Reviewed on: 10th October 2022
Ewelina Szymanska's avatar
Ewelina Szymanska

Brilliant service.

5
We’ve had our rescue dog 2 years and in both those years we’ve need to make a big claim, both time paid out without any hassle. Feels great to be in the receiving end of such excellent service. Reviewed on: 10th October 2022
Hilary Bell's avatar
Hilary Bell

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