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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Simple systems online and a rapid response to claims

It's all in the title:- Simple systems online and a rapid response to claims Reviewed on: 10th October 2022

Superb

I like that everything is so simple to use and get access too, on the occasion I had to ring them a very polite friendly colleague answered the phone, no cueing either was very helpful and knowledgeable of the procedures, so would definitely recommend Reviewed on: 10th October 2022

An insurance copy which delivers on their promises

Pet insurance is a product you hop you will never need to claim on but when you do you want matters to be simple and quick. If found such to be the case, with very prompt payment of my claim and indeed good advice around different policy options when renewing my policy which on the basis of my keeping my pet healthy will keep the cost of comprehensive coverage contained in these inflationary times. A truly impressive offering, good communication throughout (claims and when exploring renewal options). Would recommend ManyPets widely. Reviewed on: 10th October 2022

Incredible company

Absolutely incredible service who do exactly what they promise to. Never had any issues. Affordable costs with 0% excess. Never had any issues and will never use a different company. Thank you for everything you do. Reviewed on: 10th October 2022

Mostly good but frustrating increase

They've mostly been good to deal with – they've approved claims with no hassle. Having FirstVet (video consultations with a vet) available for free is great for peace of mind. They are pretty spammy about it, sending more text messages about the status of a claim than I'd like. They increased the policy a lot year over year. It also turned out they had silently (as far as I can tell) gone back on their previous commitment not to let personal claims history affect future premiums. Now it's harder to know whether to use the insurance or not, where previously it felt straightforward. This is probably the case with most insurers, but it was such a nice and sensible policy while it lasted. Reviewed on: 10th October 2022

Value for money

Easy to set up insurance and competitively priced giving more cover than other pet insurances. Haven't had to make a claim yet but friends have had no problems. Reviewed on: 10th October 2022

Very professional quick customer service provider

Always been happy with the company who care about their customers and offer a quick resolution to cases. Would highly recommend Reviewed on: 10th October 2022

Hassle free pet insurance

Easy claims process and they keep you updated throughout the claims. Easy to add pets and manage your account online! Reviewed on: 10th October 2022

Easy & reassuring

Easy to setup and reassuring that our furbabies are covered should the worst happen. Reviewed on: 10th October 2022

Moved from another provider

The move was swift and completed with no fuss Reviewed on: 10th October 2022

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