Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

Review ManyPets: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

ManyPets Pet insurance reviews (13420)

No better insurance

5
No issues, never are any! So easy to deal with. Reviewed on: 10th October 2022

Hassle free fast helpful response on claims.

5
I've made two small claims and both times I felt valued as a customer with process taking no more than a few hours to pay out. Reviewed on: 10th October 2022

Great company

5
They are very good with claims and sort out any queries swiftly Reviewed on: 10th October 2022

Simply the Best!

5
I have unfortunately had several occasions this year to claim on the insurance and in each instance I have found the customer service representatives to be compassionate, very knowledgeable and extremely helpful. They explained procedures, adjusted records and premiums and sent refunds where necessary and although the bigger claims took longer, smaller claims were settled in a couple of days. I have 9 cats and the multipolicy is great value. Wouldn't hesitate to recommend Many Pets to anyone and everyone. Reviewed on: 10th October 2022

Probably the best Pet Insurer out there !

5
Always very efficient in the handling of claims and very willing and pleasant staff Reviewed on: 10th October 2022

Great cover

5
Great cover and customer service really good Reviewed on: 10th October 2022

Always helpful and timely

5
Very rarely have an issue with this company. They are always helpful on the phone, and respond in a timely manner. Very glad I signed up with them, gives me a lot of peace of mind when taking my dog to the vet. Reviewed on: 10th October 2022

Reliable, Quick Decision, Quick Settlements

5
Many Pets are not the cheapest pet insurance provider, but they are (for us) the best value. You discover the value of a pet insurance provider when things go wrong with your furry friends. The Many Pets online claims process is intuitive and easy to navigate. Claims are handled promptly and payouts are issued promptly. We have never had any hassle with Many Pets and it makes stressful situation easier to deal with. Reviewed on: 10th October 2022

Fantastic customer service

5
My dog has a condition that requires many vet visits and medication. Claims are always settled promptly and staff always very helpful when contacting them. First class Reviewed on: 10th October 2022

Excellent overall service and cost

4
Easy to use and contact customer service if you need help or have a question. Brilliant access to online vet service especially out of normal vet hours. Very easy to submit any claims. Reviewed on: 10th October 2022

Review ManyPets: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review