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ManyPets: Pet insurance reviews

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4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13420)

Best pet insurance ever

5
Many pets offer exceptional pet insurance. I have two dogs. The policy we chose offers money back if you don’t make a claim. We’ve had money refunded for the past two years for one of our dogs. Unfortunately the other has had a couple of injuries and the claims have been paid very promptly. Within 48 hours in fact. Just brilliant service. I thoroughly recommend them to everyone looking for pet insurance. Reviewed on: 16th September 2022
Jackie Hammans's avatar
Jackie Hammans

Excellent Comapny

5
Many Pets have been first rate in all my dealings with them. The web site is excellent, phone lines answered quickly, and claims resolved almost overnight. They are fantastic! Reviewed on: 16th September 2022
Steven Moffitt's avatar
Steven Moffitt

Excellent service

5
Used telephone vet nurse,very easy to speak to someone who put our minds at rest. Reviewed on: 16th September 2022
Jean Harper's avatar
Jean Harper

Fantastic service!

5
We had only recently insured our newly adopted cat when he was involved in an RTA resulting in an out of hours dash to emergency vets and resultant after care. Pretty expensive! But this company just dealt with everything and he was able to have the best of care, we'll be eternally grateful to them. Reviewed on: 16th September 2022
Rosemarie Wakeman's avatar
Rosemarie Wakeman

Promt and efficient service

5
Able to access help when my dog was being sick over a weekend. Reimbursement of costs were paid promptly. Reviewed on: 16th September 2022
Jacky kemp's avatar
Jacky kemp

Compassion and Understanding

5
Many Pets has excellent customer service. They express genuine care about the animals. There is compassion and understanding when discussing about the concerns that the owner has for the well being of their pets. Reviewed on: 16th September 2022
Mitch Barrett's avatar
Mitch Barrett

customer focused service, competitively priced

5
I am yet to make a claim, however, what gives me confidence in Many Pets cover, is that there are no caps on tests, waste disposal, overnight hospital stays - something my previous insurer introduced, meaning that a lion's share of costs would be met by the customers (on top of excess and voluntary sharing of percentage of treatment). In other words, whatever tests are suggested by the vet, once the claim is assessed and approved, they will be covered by Many Pets. Fingers crossed I need to make no claims in the future! Reviewed on: 16th September 2022
Agnieszka's avatar
Agnieszka

Excellent service

5
Paid out really quickly. And staff are so helpful Reviewed on: 16th September 2022
Karen Thompson's avatar
Karen Thompson

Many Pets, affordable, efficient and friendly!

5
Nobody likes a reason to make a claim be it big or small but the staff at Many Pets always treat you with such courtesy and in such a friendly and helpful manner. Claims are settled incredibly quickly too. What more can you ask for. They really are simply the best! Reviewed on: 16th September 2022
Lorrie's avatar
Lorrie

Brilliant pet insurance

5
Really friendly, helpful people on the end of the phone. Sorted out a big claim quickly & sympathetically. Wouldn’t go anywhere else! Reviewed on: 16th September 2022
Lynne Oliver's avatar
Lynne Oliver

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