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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Overall best pet insurance deal available.

5
Apart from the the £99.00 excess the terms are around the best to be found. Reviewed on: 14th September 2022

Excellent Pet Insurance

5
Not had to use very much, but when I have very quick pay outs, excellent customer support, value for money Reviewed on: 14th September 2022

Just try this company

5
In all the years we have been insured with them for our dogs they come up trumps all the time and they are always extremely helpful Reviewed on: 14th September 2022

Supportive and efficient

5
The 24/7 support provides reassurance and piece of mind. My claim was received and paid into my account the same day, fantastic customer service. Reviewed on: 14th September 2022

Excellent service

5
I recently had to claim for a proceedure .. I was treated with kindness and consideration even though I made a mistake they dealt with it promply and my claim was settled in a couiple of days. I have nothing but the highest praise for this company Reviewed on: 14th September 2022

Excellent

5
Excellent customer service and great online request section for claims. All paid very fast. Made a claim this year and paid no questions asked. Reviewed on: 14th September 2022

Excellent response times and all claims agrees and paid very quickly, sometimes within 24 hours

5
Good value premiums and for a new pet they offer greater cover than other firms, including pre existing conditions that other firms don't. Portal fir claims easy to use but they also answer the phone too, which is rare these days. Highly Recommended Reviewed on: 14th September 2022

Secure pets insurance

5
Easy online application reasonable prices. Reviewed on: 14th September 2022

100% recommend

5
Always helpful and the online vet service is fantastic especially for out of hours or wanting some advice without having to go to a vet. Reviewed on: 14th September 2022

Ridiculous length of time to pay vet bills

1
Cmon Many Pets. Get your act together. My vets have a few folk using this insurance, including myself, They are now considering removing this company from their list of companies to deal with. They are owed thousands at the moment and my vet says they are taking up to 6 months to pay out. Reviewed on: 14th September 2022