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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Quick contact with customer service

Quick contact with customer service Reviewed on: 14th October 2024

Quick, knowledgeable staff.

Quick, knowledgeable staff. Very friendly and efficient. Reviewed on: 14th October 2024

Fast response

When making a claim with many pets this was paid out really quickly and efficiently. Excellent customer service Reviewed on: 14th October 2024

Great company

We have not had to make a claim yet. As our dog is onlly 3years old. If you don't make a claim you get money back annually. Setting up the service was quick and easy. Wouldn't go anywhere else. Reviewed on: 14th October 2024

good and friendly staff

None only money back offer which is good Reviewed on: 14th October 2024

Great support , very quick response

Great support , very quick response Reviewed on: 14th October 2024

Paid out on claim promptly.

Paid out on claim promptly. Love the online vets Reviewed on: 14th October 2024

Submitted a claim online and was paid extremely fast.

Submitted a claim online and was paid extremely fast. Nice quick service and very user friendly. Reviewed on: 14th October 2024

Always recommend to family and friends

Always recommend to family and friends Reviewed on: 14th October 2024

Hopefully won’t need to use!

Not had to use but been good so far Reviewed on: 14th October 2024

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