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ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13421)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Great pet insurance

5
I have to make many claims, both directly and non-direct, and on the whole it has been a quick and smooth process for each one. Even when there have been instances of queries or a chase on a claim, customer service team are super speedy in resolving the issue and in every instance the resolution was instant. Reviewed on: 14th October 2024

Money back if no claim - don't need to request it is...

5
Money back if no claim - don't need to request it is automatically processed Reviewed on: 14th October 2024

Always very helpful and value for money

5
Always very helpful and paid without quibble when one of our dogs had to have surgery Reviewed on: 14th October 2024

Fantastic professional people

5
Many pets are one of the easiest companies I’ve ever had the pleasure to deal with. Friendly reactive staff who aim there time appropriately knowing your circumstances might not be rosy at the time of your call! First class Reviewed on: 14th October 2024

Excellent customer service requested which they were...

5
Excellent customer service requested which they weren't aviable online everything was done ASAP Reviewed on: 14th October 2024

Many pets review

5
Great experience, fast resolve on claims and good customer service. the team are happy to help and the online portal is straightforward and easy to use. Reviewed on: 14th October 2024

No complaints and great service.

5
I can relax in the knowledge that my Dog is fully covered at a very reasonable price. The bonus is having the 24/7 vet on call which i have used a couple of times Reviewed on: 14th October 2024

Good communication

5
Haven’t really had to contact them regarding any claims but customer service has been useful when I’ve renewed my insurance Reviewed on: 14th October 2024

Value for money

5
Always good value formoney. Not many insurers give money back at the end of a year Verh satksfied Reviewed on: 14th October 2024

Simply The Best!

5
The video vet included in the insurance is an excellent back up and I have used it on numerous occasions saving costly visits to the vet. When I have need to make a claim, it’s very easy to use on line and our vet can also submit the claim. Both my claims have been paid in a timely manner. Reviewed on: 14th October 2024