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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Great

5
Easy to teach on the phone and pleasant knowledgeable when I have called. Reviewed on: 13th September 2022

Brilliant insurance company.

5
Brilliant service. Really easy easy to complete online claims form and super prompt payment. Competitive prices. Great friendly customers services. Highly recommend. Reviewed on: 13th September 2022

Excellent customer service. Prompt payments for claims.

5
We have three dogs insured with many pets and have made two claims. Both were easy fast and resulted in a quibble-free prompt payment. 5 star service ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 13th September 2022

Great pet insurance

5
Many pets is a fabulous pet insurance and has helped massively in saving my dogs life thank you Reviewed on: 13th September 2022

Excellent service

4
Alway polite and helpful if you call. Payments always on time. Best pet insurance I’ve ever used! Reviewed on: 13th September 2022

Excellent service

5
I’ve been with many pets/ bought by many for along time now, i have always found them to be exceptional, good value for money, the staff are always friendly, empathetic and helpful Reviewed on: 13th September 2022

Excellent in all ways

5
Easy to navigate website, great prices and overall brilliant policies Reviewed on: 13th September 2022

Excellent service

5
I have had to make a few claims recently and the service provided has always been clear and punctual with regular updates along the way. Reviewed on: 13th September 2022

Just to slow in paying up claims

3
Rang up several times to try and sort out claims keeps moving settlements time from 3 weeks to 3 months takes far to long Reviewed on: 13th September 2022

Outstanding

5
I have been with Many Pet's formally Bought By Many for several years now...I can honestly say that they are Outstanding, my dog Marlie has numerous health issues which were not apparent in her puppy hood...Marlie being a Great Dane when she has a problem occur it is never cheap...Many pets has and continues to work swiftly to settle any claim that has been submitted that being new or continuous claims,my last claim was submitted 2pm Saturday 10th September around 2pm and was paid Saturday 10th September by 5pm....I don't know what anyone else thinks! But I think that is incredible...A big Thank You Many Pets for ensuring our fur children are covered and for giving us fur children parents complete peace of mind. Reviewed on: 13th September 2022