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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Phenomenal customer service

5
At a time when you are worried about your pet Many Pets take care of all the paperwork after making the initial claim on line which takes a matter of minutes. No quibbling, working directly with the vets and then advising when the claim has been completed. Reviewed on: 13th September 2022

Great customer service for owners and pets

5
I received great support from Many Pets following a recurring illness my young dog had at the start of our lives together. Claims were east to make and payment relatively quick. I feel that they do have our best interests at heart and have continuously recommended them to people needing pet insurance. Reviewed on: 13th September 2022

Great no fuss service

5
I had a big claim for my Berneese mountain dog. She had pyometra and has to be operated on quickly. Claiming from them was so simple. I was payed out with absolutely no hassle.The whole process was stress free Reviewed on: 13th September 2022

brilliant company

5
Many pets are a brilliant insurance company. They have been so good to us with good prices and very compassionate when we lost our dogs. It is lovely to be able to talk to someone about our needs and the staff are very helpful and caring. No other company we have dealt with come anywhere near Many Pets, thank you very much. Reviewed on: 13th September 2022

Fantastic

5
Fantastic service through and through Reviewed on: 13th September 2022

Reassuring

5
It’s reassuring that all our local vets recognise Many Pets. Not needed to make a claim but when I’ve ring to check details they have been so helpful. Once they even reduced my fee as our dog had been neutered since we took out the insurance and I hadn’t told them. For some reason that reduces your bill. Reviewed on: 13th September 2022

Best insurance company that I have dealt with.

5
My claim was paid quickly and easily. I spoke to an agent at one point and he was friendly helpful and efficient. What more do you need? Reviewed on: 13th September 2022

Great customer service!

5
I have always been treated as a valued customer. Easy to claim and quick to pay! Reviewed on: 13th September 2022

Great service and fair insurers.

5
Have both our dogs on a joint policy and have had to claim twice now for one of our dogs. They have been very fair and kept us insured throughout the whole process. I can’t fault them. Reviewed on: 13th September 2022

Best pet insurance company

5
Following a complicated medical procedure on our 18 month old puppy, we filed a claim with Many Pets. The claims procedure set up on line was simple to follow and we received instant feed back. Payment was made in accordance with our policy’s terms. Well done! Reviewed on: 13th September 2022

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