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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 12th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great company

5
So far it’s been absolutely great but only been with them for a short while and not made a claim Reviewed on: 13th September 2022

Full Coverage at affordable price

5
Easy to set up, discount for multi pet and covers every area Reviewed on: 13th September 2022

Straightforward setup

5
I had to change my insurance on my old cat of 12 years and Many Pets was easy to understand and set up Reviewed on: 13th September 2022

Brilliant!

5
Easy to use, SUPER-speedy resolution of claims, not expensive. Reviewed on: 13th September 2022

Good service so far

5
We’ve been with Many Pets for just over two years now and have had excellent service. Only one claim early on in the previous year, which was dealt with quickly. No claims last year so received money back at the end of the year under their 20% money back deal. Reviewed on: 13th September 2022

Many Pets - individual care

5
A. A pleasure to deal with - friendly and reassuring claim team. B. Best service - easy process. C. Competitive prices. Reviewed on: 13th September 2022

Makes a bad experience less difficult to manage

5
I was so impressed by the customer service I received when I had to claim for my dogs. On both separate occasions, the claim process was simple and I was kept up-to-date by text and email as to what stage my claims were at. When one claim was rejected (due to a lack of clarity around the cause), my appeal was straight forward and swiftly dealt with. For both claims, the process overall took just a couple of weeks, which really surprised me. Also, if you contact them, by telephone or email, you get a response. They provide a very humane service, not just force you through an automated system. I will never change insurance company after the experience I have had, and highly recommend them. Reviewed on: 13th September 2022

Very easy and transparent insurer

5
I have been particularly impressed by the way they settle claims, quickly and simply. No quibbles, no fuss - just what you hope for when taking out insurance - but never know just how good a company is until you need to claim! Reviewed on: 13th September 2022

Easy to work with and good value for money

5
I have just had one claim so far which was dealt with in a day! Reviewed on: 13th September 2022

Faster than a speeding bullet

5
My dog had a visit to the vets for an ear infection. All sorted and then claimed when I got home from work in the evening. Shazam paid before I woke up in the morning. Amazing!!. Reviewed on: 13th September 2022