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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Excellent service.

5
Excellent service. Always very helpful. Affordable for all. Reviewed on: 14th October 2024

3 years service ...

5
I've been with many pets for over 3 years now since getting our first dog, we now have 2 dogs both are registered with you. I've been delighted with the service and additional online help available. However I was disappointed with the renewal price this year which almost made me leave. If it was to go up by such a large amount again I would sadly leave. Reviewed on: 14th October 2024

Best Provider by far!

5
Having searched the market and been customers for other providers, it's very clear Many Pets is very comprehensive with excellent protection at a great price. They are so easy to speak too and everything is so simple. From there online quotes, policies and customer service after care, they are very professional, polite and friendly. Reviewed on: 14th October 2024

Fantastic

5
Really excellent service quick and efficient Reviewed on: 14th October 2024

Human and helpful customer service :)

5
The customer service people always answer the phone quickly and listen carefully to you, are patient, helpful and don’t rush you. They do what they say they will and the system is easy to use online. You can see your documents and track your history, and the prices are clear and transparent. Reviewed on: 14th October 2024

Excellent claims process but has become very expensive

4
Excellent at first - especially online claims processing is very easy. Still very good generally however have slowed how quickly they pay out in recent months. Premiums have also gone up by a crazy amount and made it unaffordable to insure all 3 dogs so had to drop the eldest who then became very ill. Reviewed on: 14th October 2024

Great communication with news, advice.

5
Great communication with news, advice. I also like the money back when your pet stay in good health and the vet intervention is not needed. Reviewed on: 14th October 2024

A Caring Organisation

5
I have been with for a few yrs now, luckily I have not had to call on their services, but from reading the reviews they seem a very caring organisation. Reviewed on: 14th October 2024

Easy communication and very fast payment

5
Easy communication and very fast payment Reviewed on: 14th October 2024

Always recommend

5
Got recommended by someone else using many pets and process made it so quick and easy as a first time dog mum. Good value for money, always recommend to other new pet parents! Reviewed on: 14th October 2024

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