Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13421)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Was offered a amazon voucher as a new customer had t...

4
Was offered a amazon voucher as a new customer had to chase it up frequently lack of communication but last person was very helpful.. Used zoom over call once very good Reviewed on: 14th October 2024

Lovely customer service staff.

5
Lovely customer service staff. Yet to experience success of claim but process is positive. Reviewed on: 14th October 2024

I’ve had a fantastic experience with ManyPets.

5
I’ve had a fantastic experience with ManyPets. The insurance has provided great peace of mind, knowing my pet is well covered in case of any emergencies. The process of making claims has always been smooth and hassle-free, and I’ve appreciated the clarity and support from your team whenever I’ve needed help. Additionally, the perks offered by ManyPets have been a nice bonus, making me feel like I’m getting more than just standard coverage. Overall, I’m very happy with the service and would highly recommend ManyPets to other pet owners! Reviewed on: 14th October 2024

Always great with many pets.

5
Always great with many pets. Only had to claim once and was fast to sort Reviewed on: 14th October 2024

Excellent customer service

5
Have had a few claims recently. Always put through quickly with no issues. Online portal easy to use and customer service quick to reply if any issues occur Reviewed on: 14th October 2024

Peace of mind for your furry family members

4
Very easy to sign up for insurance, with clear communication to help you understand the different levels of service offerings. Customer service are also very easy to contact, responding directly to your queries to support you in caring for your pet. Reviewed on: 14th October 2024

Peace of mind.

5
They give such a sense of security and it’s a great service. Reviewed on: 14th October 2024

Invaluable access to a vet 24/7

4
Love having the 24/7 access to a virtual vet via video call Reviewed on: 14th October 2024

Easy and Straightforward claim process

5
I have unfortunately had to make several claims for my cat. The process for making a claim is very easy and straightforward and my claim has always been paid promptly, sometimes on the same day as I submitted it. Reviewed on: 14th October 2024

experience has been smooth so far.

4
We have only been with Many pets for a short period since bringing our puppy home but we have had to use our insurance policy already as young pups will be young pups!! Still waiting for claims to be settled but so far the process has been smooth and easy through the many pets platform. Reviewed on: 14th October 2024