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ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13421)

Personalised service throughout

4
When making a claim I genuinely felt that Bought By Many really cared about my dogs. Prompt follow up and regular email updates fir my claim. Reviewed on: 17th September 2021

Friendly, fast and efficient

5
They have always put my Wolfies needs first and when he’s had treatment been swift at processing. Best company for Pet insurance By miles. Reviewed on: 17th September 2021

Good

5
I'm grateful that we have never had to use our pet insurance so far but bought by many is a good price Reviewed on: 17th September 2021

Excellent service

5
I can’t fault the service provided by Bought By Many! I have had the unfortunate misfortune of having to put a couple of claims in for poorly dogs and they have been great, resolved the claims very promptly and when I have had to speak to a customer rep they have been very understanding and sympathetic. Reviewed on: 17th September 2021

Claim, paid, quick, easy and painless

5
I have only ever tried to make a claim on pet insurance once before, many years ago and they didn't pay sighted some small print exclusion, so when I made a claim this time with Bought by Many I was sure that they would do the same thing, but luckily they didn't, they paid the full claim with no issues. Reviewed on: 17th September 2021

No fuss, total policy clarity and value for money

5
We have BBM Pet insurance for our two felines. They are a great value pet cover provider whose policy us clear and who give excellent value for money. Easy to set up and renew. No nasty surprises. Well worth considering. Reviewed on: 17th September 2021

Great company

5
Having used bought by many for a few years now for our dog insurance,so far i can t fault their service!! Easy to deal with and on the one occasion we had to claim,they paid out no problem and it was a very easy,straightforward process. Also the first insurance company that have actually decreased premiums on renewal. Always reccomend to people. Reviewed on: 17th September 2021

Bought By Many

5
The best pet insurance company I have used. Very reliable Reviewed on: 17th September 2021

Healthy dogs, happy owner

5
Our old dog has had excellent service from BBM. He is 13 and visits the vet regulary for a recurring condition. The claims are easy to make and always resolved quickly. I cant recommend highly enough. Reviewed on: 17th September 2021

Poppy

5
My tiny little Biewer Terrier contracted Meningoencephalitis of unknown origin (MUO) and was very poorly. Having had to have an mri scan our first bill was approximately £2500. There was absoloutly no quibble about the money and it was paid immediately. Over nearly 2 years we have nearly lost her 3 times. Through forms of chemo steroids and other expensive drugs she is still with us and not once was there a quibble about the fees. They have been paid without question! The customer service is beyond exemption. The customer portal/claiming for things on line is fantastic. I have recommended them to many people who in turn have been impressed beyond belief at the competence of the company. I would never change from them as have heard many horror stories of other companies. However there is no need as I couldn’t be happier with the experience I had had or the service I have been given. 5 stars all the way!!! Reviewed on: 17th September 2021

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