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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Very good service!

Although I haven't yet had to make a claim (this is a good thing!), I have had good, efficient service in the 3 years I have been with 'Bought By Many' and have no doubt this would continue should I have to make a claim. Reviewed on: 16th September 2021

They are the insurers you need when your dog is ill

My dachshund puppy dislocated its knee and needed general anaesthetic X-ray Analgesics and then a course of K Laser treatment over several weeks to help heal the injury Bought by Many were incredible and dealt with the situation quickly and without additional stress I was so impressed I recommended them to all my friends and family They are just superb ! Reviewed on: 16th September 2021

Easy and caring Pet Insurance

Have been with Brought by Many for over 3 years since my dog was a puppy. They have been there for every little thing that has occurred, with no hesitation, fast response and quick repayment. Reviewed on: 16th September 2021

Not the cheapest

Bought by Many is not the cheapest pet insurance,but you do get what you sign up for,only once needed to claim,for my Labrador Ellie,there was no quibble as soon as they received the paperwork payment was made.They deserve the Vote Reviewed on: 16th September 2021

Claims

Excellent online procedure to make a claim. Very quick response & pay out. Reviewed on: 16th September 2021

Great support

This company was supportive rom the outset, assisting with advice and guidance and monitoring the progress of treatment. Reviewed on: 16th September 2021

Great value, easy to use insurance with add-ons.

Great value insurance. Claims process is quick and easy to use. Great add-ons (video vet, first aid courses). Reviewed on: 16th September 2021

First class service and deal

We have been with Bought by Many now for three years and are so pleased we switched insurer for our two cats, Monty and Pandora. Better prices, far better service and all the documents are clear and accessible. Will not be leaving Bought by Many. Reviewed on: 16th September 2021

Simple pricing and very quick with claims

Simple clear policy with options for excess and multi per discount. Claims were handled really quickly and efficiently all via online Reviewed on: 16th September 2021

Becoming unaffordable

At the time I got my dog BBM was by far the cheapest insurance out there for the level of cover you get. At £58 a month it was still pricey but I was happy to pay given the good reviews etc However every year since it has gone up at least £20 a month. I'm now at the point where it's not going to be affordable next year at this rate. I stay with them only because I have spent so much money now, in my mind it would be a waste to move providers. Customer service is good, the people are always friendly and helpful, however the company is unable to provide details on how they calculate the monthly rise of insurance each year, apparently an outside company gather the information for them? I think they should be able to provide users with the numbers, especially when the monthly rise last year was over £30 a month. I've made 1 claim for less than £60, and it became a bit of a drama as they needed more information from the vet, then they decided to refund me anyway, but not without sending a passive aggressive message stating it was a one off and any future claims would require all information before any refund would be given. Probably standard, but definitely unecessary. The 1 brilliant thing is that you get to use the first vet App, which I have a few times, it's so amazing especially if you live quite rural and just have concerns. Reviewed on: 16th September 2021

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