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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

Outstanding Service & Understanding Excellent Customer Service

When we got our puppy Rottie Hansen in Sept 2018, everything was great. HAd him insured etc, but then a few months down the road, we discovered he had a Gastric Intestinal problem which we cannot fault BBM for their understanding, help, advice, comfort in what has been some difficult times. They have been so helpful and understanding. Unfortunately we won't have our big lad very much longer as he has recently been diagnosed with Cancer and with this blow, BBM took away that worry of having to deal with payments, information of treatment etc. Thank you BBM for everything you have done for us as we've had a few claims!! Thank you, Thank you, Thank you - Susan and Keith Rennie (Hansen) Reviewed on: 16th September 2021

Best Pet Insurance

Our pet dog has diabetes and went blind with cataracts caused by the diabetes. BBM have been fantastic and paid the vets fees in full and a timely manner. Thankfully the cataracts have been removed and she can see clearly again. Would recommend BBM to anyone considering Pet Insurance Reviewed on: 16th September 2021

Out of hours advice.

Getting to a vet during COVID has been difficult but when issues occur at weekends or evening Bought by Many have the online consultation service. This was easy to use and you can use FaceTime so the vet can see your pet. Used on Saturday the vet was able to remove our worries by reassuring us it was nothing serious and to modify feeding until we could get to our own vet. Reviewed on: 16th September 2021

So helpful

So helpful, kind and patience. Good value and easy to claim Reviewed on: 16th September 2021

good value for money, great service

I havent needed to make a claim as yet but my experience of dealing with BBM has been very positive. Its simple and straightforward and is definitely good value for money compared to some of the other insurers out there. Premium increases year on year also seem fair and sensible. I have also used the online vet and had a video call with a vet which was excellent and Id definitely make use of that again in the future. Reviewed on: 16th September 2021

Great value for money

One of the few companies that will insure an older cat. The premium was very reasonable and they were quick and efficient when I had to make a claim Reviewed on: 16th September 2021

Relabel

Paid all my claim as always four to five weeks later. Reviewed on: 16th September 2021

Best Pet insurance ever.

We’ve had dogs for over 40 years, also taken out insurance, but this one is simple to use, we get constant updates, it’s very reassuring to know if we need them, they will be there for us. Simple to use and set up, peace of mind. I recommend them to anyone who gets a pet. Reviewed on: 16th September 2021

Excellent 5* service evertime!

Having two cockapoos with skin allergies i've needed to claim for some medical treatment, each claim is dealt with in a timely and professional manner (quickest turnaround was an hour I think!) - can't fault them and think I'm about to receive my sixth referral reward. Reviewed on: 16th September 2021

Excellent Service

I have made two claims and it was so easy, no long forms to fill out, was kept informed and recieved money back in a few days. Very good cover Reviewed on: 16th September 2021

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