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ManyPets: Pet insurance reviews

4.73
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

5
Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

Fantastic service that I trust

5
Great feeling to know you and your pet are important. Always great customer service that you can rely on for a speedy outcome Reviewed on: 15th September 2021

Efficient, friendly insurance provider.

5
I've been with Bought by Many for a few years now after adopting my rescue Frenchie. The online claim process makes life super easy and efficient. On the occasions where I have had to phone in, the advisors are always super friendly and extremely helpful. Reviewed on: 15th September 2021

Best insurance

5
Bought by many has covered all my dogs ailments a truly outstanding company Reviewed on: 15th September 2021

Excellent Pet Insurance

5
They have been absolutely brilliant in dealing with my claims Reviewed on: 15th September 2021

Highly recommend. Quick and Easy process for claims.

5
We had to claim on our pet insurance only a couple of months into our agreement. The process was smooth and easy from start to finish and made the money side of things a lot less stressful. Reviewed on: 15th September 2021

BBM is your best friend in time of need

5
I can only talk in superlatives about BBM. My cats owe their lives to them as we could pay for their treatment knowing that BBM would honour our claims. I am forever grateful to them. Reviewed on: 15th September 2021

Fab company

5
I’ve been with many insurance companies over the years, bought by many is the best insurance I’ve had by far with great customer service. :) Reviewed on: 15th September 2021

Renewal shock

1
Hiked our renewal quote by 107% for three dogs despite never making a claim. Grasping shysters. Reviewed on: 15th September 2021

Good to deal with

5
They paid out when needed I like the fact they will look at existing conditions if not treatment needed after 2 years Competitive pricing Reviewed on: 15th September 2021

Amazing support during pandemic

5
During the pandemic my mini schnauzer became poorly with an upset tummy and I was really worried about him, so I used the virtual vet service and was astonished at the quality of the service, I was able to book a virtual appointment with a vet same day at a time of my choice, and they not only spoke to me to ask questions but they "virtually" examined my dog! it was very clever, my hubby held the phone whilst I showed her my dog and pressed and squeezed all the relevant areas showing his teeth etc she was able to recommend me a treatment I bought off the shelf at a local store and he was back to his old self again within 24hrs! brilliant service, I've told countless people about it since, and wouldn't hesitate to recommend bought by many to other worried doggy parents like myself, this service brings you peace of mind when your trying to decide what's best for your pet and whether or not you need to take them to the vet! Reviewed on: 15th September 2021