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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 12th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Amazing support during pandemic

5
During the pandemic my mini schnauzer became poorly with an upset tummy and I was really worried about him, so I used the virtual vet service and was astonished at the quality of the service, I was able to book a virtual appointment with a vet same day at a time of my choice, and they not only spoke to me to ask questions but they "virtually" examined my dog! it was very clever, my hubby held the phone whilst I showed her my dog and pressed and squeezed all the relevant areas showing his teeth etc she was able to recommend me a treatment I bought off the shelf at a local store and he was back to his old self again within 24hrs! brilliant service, I've told countless people about it since, and wouldn't hesitate to recommend bought by many to other worried doggy parents like myself, this service brings you peace of mind when your trying to decide what's best for your pet and whether or not you need to take them to the vet! Reviewed on: 15th September 2021

Fab customer service

5
Had a small claim first time dog owner really professional and handled my call fabulously! Reviewed on: 15th September 2021

Excellent service and reliable payments

5
I have a diabetic cat, who requires ongoing care. Bought by Many are always prompt and reliable in paying for his ongoing medical costs. Reviewed on: 15th September 2021

Unbelievable policy and claims process

5
As a dog owner of many years, I've had a number of pet insurance policies. The terms of this policy are by far the best I have ever seen with the excess only being charged once in a year and not per condition. Too good to be true, I'm thinking.... After recently making claims for my dog, I can't believe how easy it was. Various claims were submitted online, I received regular updates by email and the claims paid promptly into my account. By far, the best pet insurance policy I have ever used. Thank you! Reviewed on: 15th September 2021

Easy claims & various policy types

5
I've been with BBM for nearly 3 years now. In that time I've had to claim twice. Both times were so easy to do, quickly processed and paid out. My dog required prescription food which I bought from a shop as opposed to the vets as it was cheaper but, when I decided to claim it on insurance, BBM had no issues with paying out despite not buying from the vet, and even when I didn't have full receipts for some of the food! I was expecting them to decline the cost of those bags but was pleasantly surprised when they paid out for the whole lot. In my experience so far, they are fair and trustworthy, doing what seems right for your pet and not focused on making money. Their multiple policy options also make it accessible for everyone to cover their pets, so owners don't have to worry about weighing up their pets health against financial strain. Reviewed on: 15th September 2021

Fantastic service and low premiums

5
I changed from pet plan when monthly premiums became too expensive. Even having made substantial claims which were dealt with quickly premiums remain low . Would highly recommend. Reviewed on: 15th September 2021

Excellent coverage, easy to understand

5
Bought By Many is a very easy insurance company to navigate - to understand which policy is the right one for you. I haven't needed to claim yet, but friends who use it have used the online vet service and were very impressed. Reviewed on: 15th September 2021

Best Insurer

5
Honestly the best insurance ever and will never leave ! Reviewed on: 15th September 2021

Cannot recommend highly enough

5
When Sadie, my gorgeous cockapoo, was poorly last year I had to make a claim. It was simple to do, payments were made quickly and the process was simple. When your pet is poorly you do not want the worry of money and with Bought by Many this was one thing you didn't have to think about. I would highly recommend them to anyone! Reviewed on: 15th September 2021

Best for many

5
Very happy with my experiences with the business, staff very polite and very reasonable prices Reviewed on: 15th September 2021

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