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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13422 reviews)

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4.73

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

Fab customer service

Had a small claim first time dog owner really professional and handled my call fabulously! Reviewed on: 15th September 2021

Excellent service and reliable payments

I have a diabetic cat, who requires ongoing care. Bought by Many are always prompt and reliable in paying for his ongoing medical costs. Reviewed on: 15th September 2021

Unbelievable policy and claims process

As a dog owner of many years, I've had a number of pet insurance policies. The terms of this policy are by far the best I have ever seen with the excess only being charged once in a year and not per condition. Too good to be true, I'm thinking.... After recently making claims for my dog, I can't believe how easy it was. Various claims were submitted online, I received regular updates by email and the claims paid promptly into my account. By far, the best pet insurance policy I have ever used. Thank you! Reviewed on: 15th September 2021

Easy claims & various policy types

I've been with BBM for nearly 3 years now. In that time I've had to claim twice. Both times were so easy to do, quickly processed and paid out. My dog required prescription food which I bought from a shop as opposed to the vets as it was cheaper but, when I decided to claim it on insurance, BBM had no issues with paying out despite not buying from the vet, and even when I didn't have full receipts for some of the food! I was expecting them to decline the cost of those bags but was pleasantly surprised when they paid out for the whole lot. In my experience so far, they are fair and trustworthy, doing what seems right for your pet and not focused on making money. Their multiple policy options also make it accessible for everyone to cover their pets, so owners don't have to worry about weighing up their pets health against financial strain. Reviewed on: 15th September 2021

Fantastic service and low premiums

I changed from pet plan when monthly premiums became too expensive. Even having made substantial claims which were dealt with quickly premiums remain low . Would highly recommend. Reviewed on: 15th September 2021

Excellent coverage, easy to understand

Bought By Many is a very easy insurance company to navigate - to understand which policy is the right one for you. I haven't needed to claim yet, but friends who use it have used the online vet service and were very impressed. Reviewed on: 15th September 2021

Best Insurer

Honestly the best insurance ever and will never leave ! Reviewed on: 15th September 2021

Cannot recommend highly enough

When Sadie, my gorgeous cockapoo, was poorly last year I had to make a claim. It was simple to do, payments were made quickly and the process was simple. When your pet is poorly you do not want the worry of money and with Bought by Many this was one thing you didn't have to think about. I would highly recommend them to anyone! Reviewed on: 15th September 2021

Best for many

Very happy with my experiences with the business, staff very polite and very reasonable prices Reviewed on: 15th September 2021

Excellent

Amazing, handled my claim directly through the vets so I didn’t have anything to worry about except Getting my dog better, easy to claim hassle free I would highly recommend to friends and family Reviewed on: 15th September 2021

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