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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

we love many pets

Contacting customer services and claiming back on medical fees has been extremely easy. All customer service representatives have been kind and very helpful. Reviewed on: 14th October 2024

A quality, great value service!

Many Pets provide excellent cover at very competitive prices for ann older pet which initially led me to choose them; however, it’s often only when a claim is made that the quality of the service can be assessed. I’m delighted to say that, when my cat developed an overactive thyroid and required veterinary assessment and treatment, my claim was settled quickly and efficiently. Thank you! Reviewed on: 14th October 2024

All of my claimed have been paid.

All of my claimed have been paid. Some take a little longer than others but all have been paid. Reviewed on: 14th October 2024

Very smooth experience in switching to ManyPets.

Very smooth experience in switching to ManyPets. They took a lot of time to talk me through the different coverage options and what that might mean down the road. Very helpful. I have always been able to get through to someone quickly. Reviewed on: 14th October 2024

Paid for my dog’s dental accident

Paid for my dog’s dental accident Reviewed on: 14th October 2024

Great service so far.

Great service so far. Not had to use them for any claim yet. Reviewed on: 14th October 2024

Cat insurance

Very happy with the insurance for our two cats luckily we haven’t had to use it and hoping we don’t in the future Reviewed on: 14th October 2024

Peace of Mind

Peace of mind, excellent customer service. Reviewed on: 14th October 2024

Many Pets has been there for me and my dog in our ti...

Many Pets has been there for me and my dog in our time of need. Insurance companies can act unpredictably but Many Pets has been consistent and reliable. The support afforded is robust and explained in a clear manner. Worth every penny. Reviewed on: 14th October 2024

Kind and speedy service with every customer service...

Kind and speedy service with every customer service rep, always helpful and insightful Reviewed on: 14th October 2024

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