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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

5
Best pet insurance on the market. Reviewed on: 5th September 2018

Value for money and good service

5
Absolutely value for money , very good cover, different alternatives and very easy to purchase the policy. I would definitely recommend Bought By Many. Reviewed on: 16th September 2020

Great value service

5
Bought by many offer you great value and great prompt service. Reviewed on: 16th September 2020

Great service and hassle free

5
Was recommended by a family member a better insurance to our previous plan for a lot less money.. fantastic and so easy Reviewed on: 16th September 2020

Great, simple pet insurance

5
I have now been with Bought By Many pet insurance for over 3 years. For the first 2 years, we made no claim and received 20% of our premium payments back as a reward. At the end of our 3rd year, we had to make a claim for vets fees as our dog had injured his leg. The process for submitting a claim was quick and simple, Bought By Many kept us updated throughout and the payment to my account was made quickly and for the full amount (minus the low excess fee) meaning that I was quickly reimbursed and not out of pocket. I don't think I'll ever change to anyone else. Reviewed on: 16th September 2020

Easy to use - Great service

5
The extra of having the First Vet app is a great free addition. I used it recently when I couldn't get a vet appointment quickly. The First Vet was very reassuring and it was great to be able to access advice quickly and easily. When I made a claim for the face to face Vet treatment and medication it was all done online very quickly. I had regular progress updates and the claim was settled promptly and efficiently. No fuss! Great service. :-) Reviewed on: 16th September 2020

Sublime

5
Never ever encountered any problems- vet practices will balk when you say your insured by certain providers that’s never happened when I mention “Bought By Many” Reviewed on: 16th September 2020

Fantastic value for money

5
The best pet insurance I have seen, great value for money, fantastic customer service :) Reviewed on: 16th September 2020

Personal touch

5
Hi, I was able to tailor my insurance for my pets to suit what I would choose to do for different illnesses - this saves me money but ensures they are covered. Reviewed on: 16th September 2020

one of the best

5
very good at keeping customers up to date offer 5star cover Reviewed on: 16th September 2020

Makes pet insurance easy

5
Very good website , really good options to choose from, & easy to understand. Reviewed on: 16th September 2020