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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

Easy to use and well priced

Easy to set up an account with them - even if your pet has a medical history, unlike most insurance companies. Very well priced, currently paying the same for two dogs (with more benefits) as I was for just the one with another company. Reviewed on: 16th September 2020

Brilliant customer service

10/10 for customer service, every time I have had to call even for the smallest of reasons they have gone above and beyond to help me. I will be recommending them to everyone I know. Reviewed on: 16th September 2020

Best pet insurance company ever!

Great and sympathetic staff. Easy to make a claim. Very efficient and timely. Have recommended to many people! Reviewed on: 16th September 2020

Impeccable insurance

Although luckily we haven’t had to claim on insurance for our puppy I’ve only ever heard good things about bought for many pet insurance from other pet owners down to the vets themselves that have them as authorised insurers. I also find it useful that the insurance has an app called first vet, which is free for appointments with verified vets via FaceTime which puts your mind at ease for any smaller concerns which might be bothering you. I have recently recommended it to family and I’m sure they will find this company just as useful. Reviewed on: 16th September 2020

5*****

Great insurance company, happy with my plan Reviewed on: 16th September 2020

Good value and reliable

I've got the moneyback policy meaning if I don't claim I get a % of my premium refunded at the end of the policy year. Both my cat and dog are covered and having claimed for my dog I didn't expect a refund. However I was given a pro rata refund for my cay which I thought was great. The claims service was excellent. They dealt directly with the vets, I didn't have to do anything. The one time I had a query they responded really quickly. Very efficient all round, would definitely recommend. Reviewed on: 16th September 2020

Seems reasonable prices

Luckily I haven’t had to make a clam yet but when I talked on phone very helpful Reviewed on: 16th September 2020

So Easy

We made a claim for our young gsd. The process was so easy. The online form has a minimum of questions to answer and our vet has also mentioned how easy it is to give BBM the information they require. When we had a query, the lady on the helpline was extremely helpful and gave us all information we needed. BBM text us regularly to update us with how our claim is progressing. How much easier can it get? Reviewed on: 16th September 2020

Best product on the market by far and tip top customer service

I have never made a claim on pet insurance before and wasn't aware that consultation fees would be included in my cover so I didn't include these fees in my claim. The claim was processed very quickly and without quibble and the payment I received included the consultation fees which I hadn't even claimed for! Fantastic service and I'm reassured that should I ever need to claim again if my pet becomes seriously unwell, I wont be have the additional worry of financial hardship or wrangling to contend with. I'm a very happy customer. Reviewed on: 16th September 2020

So easy and efficient pet insurer

Easy online access to everything but also good phone contact. Email and Text updates. Handled a claim quickly and efficiently with good communication. Very pleased so far. Have used other pet insurers but won’t go back! Reviewed on: 16th September 2020

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