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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13419 reviews)

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4.87

Based on 13,419 reviews, last reviewed 5th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

This s my 2nd pet insurance.

This s my 2nd pet insurance. They are always there for you. Quick to help, and quite quick to respond too, and pay back anything. They are understanding and caring. Easy to deal with! Simple terms which was very helpful when I needed them for my 1st pet, when she got really sick. Reviewed on: 14th October 2024

The best customer service

The best customer service, claims paid the same day. 100% recommend Reviewed on: 14th October 2024

Amazing, paid both claims for my two dogs, one had a...

Amazing, paid both claims for my two dogs, one had a broken back & many pets were amazing!!!!!! Reviewed on: 14th October 2024

Never had any problems with claims processes or cont...

Never had any problems with claims processes or contacting manypets to discuss things. Reviewed on: 14th October 2024

Brilliant communication

I have had to use the insurance a couple of times, and the best feature for me was the access to a vetinary zoom call when Jack was behaving out of character. Always very helpful & communication is brilliant. Reviewed on: 14th October 2024

Competitive prices.

Competitive prices. Good value for your money. Looked around for pet insurance and for my dog this was a good service that would work for me. Reviewed on: 14th October 2024

Premiums

Premiums risen sharply in last year Reviewed on: 14th October 2024

Great customer care and response, kept in the loop a...

Great customer care and response, kept in the loop and at ease with any claim. Also great to have the 24/hr online vet service for any acute issues. Can’t fault the service. Reviewed on: 14th October 2024

Good insurance ,good prices and trusted service.

Good insurance ,good prices and trusted service. I think its good the money back scheme especially if you don't use your insurance Reviewed on: 14th October 2024

Good all round policy.

So far no issues, have been lucky as Lilly has not needed medical attention. Reviewed on: 14th October 2024

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