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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

5
Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Excellent insurance company

5
Highly recommend Bought By Many. Dealt with all claims quickly and efficiently, regularly keeping me up to date with progress on claims. Also spoke direct to member of the team who was friendly and helpful. Reviewed on: 15th September 2020

Good pet insurance company

4
We haven't been with bought by many for many months but have found them to be one of the best pet insurance companies out there. The reviews are very good and premiums reasonable. Have yet to claim but feel quite positive things should go ok Reviewed on: 15th September 2020

Insurance claim

5
We were paid out In full even with a pandemic going on Reviewed on: 15th September 2020

Fantastic

5
Absolutely fantastic company , I made claim for my dog for around £1300 , and they had to chase up my vets for receipt to settle the bill Reviewed on: 15th September 2020

Great value

5
Super cover and great value, hopefully they are as good as they appeared. But offered far more than most Reviewed on: 15th September 2020

Great

5
excellent staff and service wouldnt take my dog any where else Reviewed on: 15th September 2020

Great insurance backed by amazing customer service

5
I’ve been with BBM for just under a year and will stay with them for many many years to come. Their prices are competitive, and on the rare occasion that I’ve had to talk to their customer services they have been exemplary. The offers received through emails with their partners are focussed on my pet and of genuine value and interest as well, which is a nice little bonus. Overall a great insurance company, competitively priced with great customer service and animals at the heart of all they do. Reviewed on: 15th September 2020

Excellent value for money

5
I have read good reports and I was recommending by a friend to get cover for my dog . Reviewed on: 15th September 2020

Great insurance

5
Easy to set up, get all the benefits you want and need for your pet and is affordable! Highly recommend Reviewed on: 15th September 2020

Outstanding service

5
I’m kept informed from start to finish of a claim and the claims are dealt with very quickly. I can not say a bad word against this company Reviewed on: 15th September 2020