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ManyPets: Pet insurance reviews

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4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Paid same day for Clemmies insurance claim.

5
Paid same day for Clemmies insurance claim..I was very impressed… Reviewed on: 14th October 2024
Rosalind H's avatar
Rosalind H

I've not had to claim or anything yet, fingers cross...

5
I've not had to claim or anything yet, fingers crossed I won't. With prices increasing very quickly I feel it could be cheaper. When I have had to phone for renewal prices it is the exact same as a new customer so can not complain on that front Reviewed on: 14th October 2024
Anthony F's avatar
Anthony F

Kind and compassionate staff, who always try their b...

5
Kind and compassionate staff, who always try their best to help. Reviewed on: 14th October 2024
Charmaine A's avatar
Charmaine A

ManyPets was excellent, but not anymore

4
We have used ManyPets (formerly BoughtByMany) for many years. Fir a long time, ManyPets was an excellent insurance provider. However, beginning in 2024 our claims began to take much longer to be approved. This change was very sudden and unwelcome. Frustratingly, the length of the claims process can vary for 1 day to several months. This seems to be the case irrespective of whether it is a claim for a new condition, or a claim relating to an established and lifelong medical condition. The assessment process for claims such as routine medication should be expedited, there is no clear reason why ManyPets would need 6+ weeks to approve claims of this nature. Customer service and overall coverage and claim approval rate remains excellent. Reviewed on: 14th October 2024
Erin H's avatar
Erin H

Yearly renewals are extremely high!

5
Yearly renewals are extremely high! Not rewarded for being a long term customer Reviewed on: 14th October 2024
Natasha t's avatar
Natasha t

No problem

5
Only used once and claim went without a problem Reviewed on: 14th October 2024
Gordon C's avatar
Gordon C

Just what I wanted from pet insurance

5
Great service. Claims paid out really quickly. Simple to use website. Reviewed on: 14th October 2024
Amie's avatar
Amie

My healthy companion

5
I haven’t had the need to claim during the 4 years I’ve had my pet companion so I can’t really say much. Reviewed on: 14th October 2024
Karen N's avatar
Karen N

Although very good to start with, prices go up too m...

4
Although very good to start with, prices go up too much when renewed even when you haven't claimed. Reviewed on: 14th October 2024
Sarah's avatar
Sarah

Needs improvement on how to keep costs low or the sa...

5
Needs improvement on how to keep costs low or the same rather than inflating the payment for the plan annually. Reviewed on: 14th October 2024
Genpub's avatar
Genpub

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