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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,415 reviews, last reviewed 15th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Avoid ManyPets. Avoid ManyPets. They denied my claim by classifying an over-the-counter preventive urinary diet as “treatment” to force a pre-existing condition exclu... Read more Reviewed on: 15th December 2025
Javier P's avatar
Javier P
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Never needed to use them to claim but get good value...

5
Never needed to use them to claim but get good value for money for my 3 animala Reviewed on: 14th October 2024
Rebecca S's avatar
Rebecca S

Paid same day for Clemmies insurance claim.

5
Paid same day for Clemmies insurance claim..I was very impressed… Reviewed on: 14th October 2024
Rosalind H's avatar
Rosalind H

I've not had to claim or anything yet, fingers cross...

5
I've not had to claim or anything yet, fingers crossed I won't. With prices increasing very quickly I feel it could be cheaper. When I have had to phone for renewal prices it is the exact same as a new customer so can not complain on that front Reviewed on: 14th October 2024
Anthony F's avatar
Anthony F

Kind and compassionate staff, who always try their b...

5
Kind and compassionate staff, who always try their best to help. Reviewed on: 14th October 2024
Charmaine A's avatar
Charmaine A

ManyPets was excellent, but not anymore

4
We have used ManyPets (formerly BoughtByMany) for many years. Fir a long time, ManyPets was an excellent insurance provider. However, beginning in 2024 our claims began to take much longer to be approved. This change was very sudden and unwelcome. Frustratingly, the length of the claims process can vary for 1 day to several months. This seems to be the case irrespective of whether it is a claim for a new condition, or a claim relating to an established and lifelong medical condition. The assessment process for claims such as routine medication should be expedited, there is no clear reason why ManyPets would need 6+ weeks to approve claims of this nature. Customer service and overall coverage and claim approval rate remains excellent. Reviewed on: 14th October 2024
Erin H's avatar
Erin H

Yearly renewals are extremely high!

5
Yearly renewals are extremely high! Not rewarded for being a long term customer Reviewed on: 14th October 2024
Natasha t's avatar
Natasha t

No problem

5
Only used once and claim went without a problem Reviewed on: 14th October 2024
Gordon C's avatar
Gordon C

Just what I wanted from pet insurance

5
Great service. Claims paid out really quickly. Simple to use website. Reviewed on: 14th October 2024
Amie's avatar
Amie

My healthy companion

5
I haven’t had the need to claim during the 4 years I’ve had my pet companion so I can’t really say much. Reviewed on: 14th October 2024
Karen N's avatar
Karen N

Although very good to start with, prices go up too m...

4
Although very good to start with, prices go up too much when renewed even when you haven't claimed. Reviewed on: 14th October 2024
Sarah's avatar
Sarah

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