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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Spot on!!

5
Very good. We use the video consultations Reviewed on: 14th October 2024
Mike's avatar
Mike

I Have2 dogs, on one occasion I had to use the out o...

5
I Have2 dogs, on one occasion I had to use the out of hours referral service and had an appointment with a vet via teams. This allowed us to start medcation sooner than if we had waited until monday. Reviewed on: 14th October 2024
Tina W's avatar
Tina W

Friendly, helpful service.

5
Friendly, helpful service. Fast and efficient Reviewed on: 14th October 2024
Francesca M's avatar
Francesca M

always helpful when times are tough

5
always helpful when times are toug Reviewed on: 14th October 2024
Beth's avatar
Beth

Never needed to use them to claim but get good value...

5
Never needed to use them to claim but get good value for money for my 3 animala Reviewed on: 14th October 2024
Rebecca S's avatar
Rebecca S

Paid same day for Clemmies insurance claim.

5
Paid same day for Clemmies insurance claim..I was very impressed… Reviewed on: 14th October 2024
Rosalind H's avatar
Rosalind H

I've not had to claim or anything yet, fingers cross...

5
I've not had to claim or anything yet, fingers crossed I won't. With prices increasing very quickly I feel it could be cheaper. When I have had to phone for renewal prices it is the exact same as a new customer so can not complain on that front Reviewed on: 14th October 2024
Anthony F's avatar
Anthony F

Kind and compassionate staff, who always try their b...

5
Kind and compassionate staff, who always try their best to help. Reviewed on: 14th October 2024
Charmaine A's avatar
Charmaine A

ManyPets was excellent, but not anymore

4
We have used ManyPets (formerly BoughtByMany) for many years. Fir a long time, ManyPets was an excellent insurance provider. However, beginning in 2024 our claims began to take much longer to be approved. This change was very sudden and unwelcome. Frustratingly, the length of the claims process can vary for 1 day to several months. This seems to be the case irrespective of whether it is a claim for a new condition, or a claim relating to an established and lifelong medical condition. The assessment process for claims such as routine medication should be expedited, there is no clear reason why ManyPets would need 6+ weeks to approve claims of this nature. Customer service and overall coverage and claim approval rate remains excellent. Reviewed on: 14th October 2024
Erin H's avatar
Erin H

Yearly renewals are extremely high!

5
Yearly renewals are extremely high! Not rewarded for being a long term customer Reviewed on: 14th October 2024
Natasha t's avatar
Natasha t

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