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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Absolutely amazing Pet insurer

5
Anyone that really cares For their pet should provide the best insurance cover as theres no NHS for them so theres no choice. Bought by many have a really easy claims process and I have unfortunately had to use this many times for Bernese with a spinal injury. Her cover is the highest level and im so glad i opted this now as otherwise she may well of had to be put to sleep and that would of been devastating for the family. I cant recommend BBM highly enough. Reviewed on: 15th September 2020

maggies pet insurance

5
easy to set up and staff vey friendly Reviewed on: 15th September 2020

Great value and great service.

5
I have only (thankfully) had to claim once on my policy and the process was dealt with online in a swift and efficient manner. Not only that, my premium went DOWN at renewal. The other thing I really like are the add ons such as access to First Vet through a mobile app, and money off offers for companies such as Tails.com All in all a fantastic package. Reviewed on: 15th September 2020

Hassle free from start to finish

5
Just got my first dog and insured through Bought by Many. Very easy set up, all explained really well. 24/7 access to a vet by video call. All around excellent service! Reviewed on: 15th September 2020

So easy, 24/7 help bonus too!

5
I have been with Bought By Many for less than a year & already I have utilised the VetsNow app (that you get unlimited access to when you take out insurance with them). A 10 minute consultation with a qualified vet should be £36 & we’ve had 2! The write up provided is also amazing. Due to having this free with the insurance, we haven’t had to physically go to the vets & therefore haven’t had to claim. This has been a huge weight off our shoulders as Chocolate Labs like to empty your pockets when it comes to vet bills! (Especially our crazy hound)! Will be staying with this company as it’s affordable & easy to use! Reviewed on: 15th September 2020

Simple

5
Easy to use. So simple to claim and the no excess package is great! Reviewed on: 15th September 2020

Brilliant insurance

5
Easy Claims and quick payout good value for money Reviewed on: 15th September 2020

Pet insurance made easy

5
No quibble pay out Fast response good service would recommend brought by many to many. Reviewed on: 15th September 2020

Easy and quick payout

5
I had the necessity to make a claim on my cat's insurance and it was all done very easily - this company offer good premiums and a great service Reviewed on: 15th September 2020

Best pet insurance by far! Highly recommended!

5
We have a two year old male St Bernard and we chose this insurance due to the superior 15k per year cover, dental cover, lifetime condition cover and the excellent benefit of free First Vet membership (24/7 free access to video call a vet for your pet - we have used this service during lockdown, it was unbelievably easy and helpful when we needed it most). These features give total peace of mind! We have already needed to claim a couple of times due to an eye condition (requiring an operation) and a few skin problems (requiring various treatments until we got to the bottom of it). The claims process is very easy and can be done using Bought by Many's 'Snap Claims' process, which allows you to upload all details of the required treatment in one go online without the need for lengthy phonecalls or any other hassle. From there, you get claim progress updates so you are not left wandering what's going on, which is great. We found that our claims were paid out quickly and when we did need to call the customer service department to explain a few things about the eye operation, they were extremely helpful and really wanted to help. Overall, we have found that no other pet insurance provider offers the same high level of cover, features and customer service that Bought by Many offers for the same low cost! Reviewed on: 15th September 2020

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