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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Good policy and fair price

4
policy seems to cover everything you would need. Price is fair for what they offer. Reviewed on: 15th September 2020

Finally

5
It’s so nice to finally have a pet insurance that actually cares about the customers. The prices may go up every year but nowhere near as much as others which usually double in price each year knowing that once you have claimed for an illness you are stuck with them. Brought by many is by far Best insurance provider by a mile. Reviewed on: 15th September 2020

Honestly everything you could ask for in an insurance provider

5
I've made two claims before - completely online all i need to do is upload a document and BBM does everything else including chasing up the vets!!! cannot recommend them enough!! Reviewed on: 15th September 2020

Excellent customer service

5
Easy to use online when adding pets and emails are answered promptly Reviewed on: 15th September 2020

Good value and professional pet insurance

5
We have only had our dogs for 6 months however bought by many were competitive, offered the best all round benefits for our pet and also offered us a multi pet discount when rehoming our second dog. They have always been polite and professional when communicating but as yet have not had to make any claims. Reviewed on: 15th September 2020

Fantastic

5
All the emails keeping up to date information about what to do with your pets all through the covid-19 was much appreciated fantastic customer support and service and very friendly even though staff was going through a tough time too so thank you Reviewed on: 15th September 2020

Best offers around

5
quick, easy to purchase and offered the best cover for my pets Reviewed on: 15th September 2020

5* pet insurance at affordable prices.

5
Was recommended by a friend & I'm glad I took their advice. Just over a year of being with Bought by Many for my cocker spaniel he required costly vet treatment. I received the bill from the vet school & sent over all documentation required for the claim online. I was contacted a few days later by email to state that they would go ahead & pay out. Straight forward, simple & 100% stress free. Reviewed on: 15th September 2020

Always reliable

5
Can’t recommend bought by many enough. They offer the best product on the market for a reasonable price. Having the piece of mind that if anything were to happy to my beloved pets, they are there to support me financially. Really easy to claim, and good communication with me every time. Really user friendly interface, and overall great, stress free service at a time that could potentially be full of stress. Reviewed on: 15th September 2020

Great value and great service

5
Best pet insurance provider we have ever had. Responsive, value adding features, excellent communication throughout any claims process and overall they are a pleasure to deal with. Reviewed on: 15th September 2020