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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great value and great service

5
Best pet insurance provider we have ever had. Responsive, value adding features, excellent communication throughout any claims process and overall they are a pleasure to deal with. Reviewed on: 15th September 2020

Hassle free set up and claim.

5
After getting a puppy I March, I went with BBM because I'd good reviews and awards. Sadly after a few months, my dog became seriously I'll. BBM was easy a to claim with and settled without any hassle, and even dealt with the vets direct, so there was minimum impact to me. Hope I never have to use again, but it gives peace of mind knowing my insurance is there. Reviewed on: 15th September 2020

Affordable comprehensive cover

5
Very affordable cover, 24 hour access to veterinary advice through FirstVet, simple process for making a claim Reviewed on: 15th September 2020

Quick and Easy

5
Quick and easy claims with good policy options available, especially useful was the coverage for issues arising from previous health problems after 2 weeks of the policy being active. Reviewed on: 15th September 2020

Life savers

5
When my baby Violette was so poorly over the new year. Brought by many reassured me that the claim would go through no hassle. I was so scared about losing my baby but sure enough Brought By Many seen us through the hard times in getting Violette back to full health. A year on and brought by many are still support Violette with her medication and they have been absolutely brilliant. I could not have asked for a better Insuance company. Can’t thank them enough Reviewed on: 15th September 2020

Incredibly simple and expeditious claim process

5
We're new to canine ownership and when our Labrador got a bout of gastro bug we ensured he had the best of care. Recovery of vets fees was a simple process requiring us to merely confirm the surgery details and upload photos of invoices. Within 2 weeks my claim was settled. Reviewed on: 15th September 2020

Great policy

5
All round service and great policy Exactly what we needed Reviewed on: 15th September 2020

Great Insurance

5
We got this insurance for our cocker spaniel when she was a puppy. The monthly contributions actually reduced in the second year of the policy. Reviewed on: 15th September 2020

Great service

4
Swift, great service, competitively priced Reviewed on: 15th September 2020

Insurers that care

5
I can’t recommend this company enough, very competitive price. No quibble when paying a claim, which is amazing at stressful times. Hope to stay with them for many years to come. Reviewed on: 15th September 2020