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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

5 Star

5
I have yet to claim for my cat, touch wood, however when my kitten passed away and I needed to cancel his insurance, they made the process very quick and easy during a difficult time and were very sympathetic and sincere. Highly recommend. Reviewed on: 15th September 2020

Great to desk with

5
Always had a really good experience each time I’ve contacted them no hassle at all Reviewed on: 15th September 2020

Definitely recommended

5
Clear rules, good price. Definitely recommend Reviewed on: 15th September 2020

No hassle

5
I've had no problem so far claiming for my dog, who has skin complaints and allergies. Reviewed on: 15th September 2020

Have not had to make a claim but I am kept well informed by email and I am quite happy with the service.

4
As I said I cannot really comment as I have not had to experience of a making a claim Reviewed on: 15th September 2020

Pet insurance

5
Best offer on the market for lifetime insurance for pets easy to deal with straight forward forms and easy to read policies Reviewed on: 15th September 2020

Hassle free!

5
I have 3 cats insured with Bought By Many. Claims process is simple and paper free, keep you informed at every stage. Their staff are pleasant and helpful on the phone. Highly recommend! Reviewed on: 15th September 2020

Excellent!

5
Changed to Bought By Many last October and they've been great! Really easy online form to complete and lots of options for different levels of insurance depending what you can afford. As a customer you also have the option of contacting FirstVet free of charge as many times as you like. I have used this service a couple of times and always been really pleased with the service I have received. Reviewed on: 15th September 2020

Start price very competitive

3
Great initially but I did find that the premiums immediately jumped at the end of the first year. This is pretty typical insurer behaviour but disappointing given the great start and pledge to be different Reviewed on: 15th September 2020

Efficient, effective and reasonably priced

5
Efficient, effective and reasonably priced Reviewed on: 15th September 2020