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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Brilliant coverage at fantastic price

5
Coverage as gods as my last insurer but premiums much lower Reviewed on: 15th September 2020

Supportive and active "insurance"

5
I am continuously receiving different benefits with the insurance, such us free online doctor appointments, pet first aid training etc. Fortunately I did not need to claim yet, so I cannot comment on this but they seem to be really active. For me, Bought by Many is not just an insurance company, but they really care and try to help in general. Oh and as I never claimed for the first year I got back some from my previous year costs (cannot remember anymore how much). Reviewed on: 15th September 2020

Excellent

5
Excellent service, easy to use and fast payment Reviewed on: 15th September 2020

Excellent

5
Hassle free claims. Excellent customer service. Would definitely recommend. Reviewed on: 15th September 2020

Excellent

5
Low premium and excess. Excellent cover. Deal direct with the vet. Absolutely hassle free. Brilliant service. Reviewed on: 15th September 2020

Excellent

5
Excellent customer service thay happy to me with all my questions Thank again for the help. Reviewed on: 15th September 2020

Amazing cover

5
Setting up the policy was so easy. The cover we have beats all other providers. Reviewed on: 15th September 2020

Good cover for good value

5
We have been lucky enough not to use you yet as our Dog is young and healthy , but its good to know your there is we need you , I think for the level of cover you provide in relation to the monthy fee is very good Reviewed on: 15th September 2020

Value for money

5
Was looking for dog insurance as my previous provider had become very expensive. Was surprised at the price and the benefits. Reviewed on: 15th September 2020

Like pet plan used to be!

5
Superb customer service, direct claim no issue at all. As good as pet plan used to be at a fraction of the cost! Reviewed on: 15th September 2020