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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Value for money

5
I looked at a wide range of insurance providers, and Bought By Many offered everything I needed for my new rescue dog. And it was a lovely surprise to also receive a voucher for a months free dog food when I confirmed my purchase. Reviewed on: 15th September 2020

Excellent

5
Brought my many came up as a very competitive quote and the documents were all very clear. It also has a 24 vet cal service with the insurance that was valuable when I was away on a weekend break with my puppy when he got stung by a wasp. Would recommend this insurance company highly to anyone Reviewed on: 15th September 2020

Out standing service

5
I had to claim on my insurance and the company are so easy to deal with best insurance company I have ever used Reviewed on: 15th September 2020

Excellent

5
Excellent value and excellent customer service. The offer of the free first aid course for dogs was a brilliant idea and I’m working my way through it. Also the video vet appointments are a god send. Had a silly worry which the handled in a friendly professional manner . Reviewed on: 15th September 2020

No Nonsense.

5
A pet insurance that offers good-cover insurance at affordable cover and, that can be easily understood. Reviewed on: 15th September 2020

Amazing

5
Bought by Many is a fab insurance company who dealt with my claim super efficiently and quickly without any added stress. BBM also offer very competitive prices. I wouldn’t go anywhere else! Reviewed on: 15th September 2020

Amazing experience

5
When I lost my cat to cancer last year Bought By Many were on hand with every appointment and linked up with my vet so I didn’t even need to do anything. Made the awful experience so much easier Reviewed on: 15th September 2020

The Best!

5
Excellent in every way. Quick, thoughtful, friendly who express genuine care about your pets. Would highly recommend to all. Reviewed on: 15th September 2020

After checking all the other sites it was obvious this was the only one...Zero competition!

5
Easy, and the important detail was very clear compared to other sites...That was the main reason I chose this one. Reviewed on: 15th September 2020

Great service for first time dog owners

5
I was completely overwhelmed when I got my first dog when it came to getting insurance sorted. On the basis of a friends recommendation, I contacted BBM who were really helpful in helping me pick a policy. Once I had my policy in place, I have already used the free online vet consultation service which was really helpful. Would definitely use the service and get a BBM policy again. Reviewed on: 15th September 2020