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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Bought by many review

Easy process, friendly contact centre staff. Recommended my family member and received a referral voucher. Love the email reminder before payment. Reviewed on: 15th September 2020

Excellent service and value for money

Simple to use website. When I needed to make a claim is was so straightforward. I was kept informed every step of the way. From making a claim to the claim being settled only took two weeks. Amazing service. Reviewed on: 15th September 2020

Excellent coverage.

Excellent coverage and a good range of options to suit different situations. Reviewed on: 15th September 2020

Bought by many is awesome

Recently we had problems in connecting with our local Vet and bought by many online vet app was really good to have second opinion Reviewed on: 15th September 2020

Brilliant!

Been amazing since I joined and never had any problems! Reviewed on: 15th September 2020

Bought by Many ......

...for a reason! Flexible , easy to navigate website, user friendly at a reasonable price. Reviewed on: 15th September 2020

A breath of fresh air

For someone who has never had to purchase pet insurance before, the service we've received has been impeccable from the very start. Bought by Many has always kept us updated with our claims and we are never left wondering what is happening - unlike a lot of other providers out there. Thank you for all your help to date! Reviewed on: 15th September 2020

Superb service

It was so easy and hassle free. When making enquires about making a claim it could not have been easier. The customer service was excellent and my claim was processed extremely quickly. 5 star all round. Reviewed on: 15th September 2020

Best prices and best service

When seeking out pet insurance for my Shetland Sheepdog, the prices across the board were sky-high. Bought By Many came to me highly recommended by other pet owners, and I was surprised to see their quote come in at about half the best offer from anyone else. So I took the plunge, and since then they are constantly in touch with useful info for pet owners, fun contests, and offers for free pet first-aid courses and other such things. I'm really pleased with the experience thus far, and I'm glad they're taking care of Laika, my precious dog. Reviewed on: 15th September 2020

Wonderful value for money

Having had my pets insured with other leading providers, I was shopping around and came across bought by many. It seemed too good to be true - a far superior level of cover for less money per month. The policies on their website are clearly explained with differences pointed out clearly so you know what is or isn’t included at the different levels easily. Having recently had to make a claim I can say it was so much easier than other companies. Filling in a quick online form and then they dealt directly with my vets. I recommend them to everyone now! Reviewed on: 15th September 2020

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