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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Excellent service and value for money

5
Simple to use website. When I needed to make a claim is was so straightforward. I was kept informed every step of the way. From making a claim to the claim being settled only took two weeks. Amazing service. Reviewed on: 15th September 2020

Excellent coverage.

5
Excellent coverage and a good range of options to suit different situations. Reviewed on: 15th September 2020

Bought by many is awesome

5
Recently we had problems in connecting with our local Vet and bought by many online vet app was really good to have second opinion Reviewed on: 15th September 2020

Brilliant!

5
Been amazing since I joined and never had any problems! Reviewed on: 15th September 2020

Bought by Many ......

5
...for a reason! Flexible , easy to navigate website, user friendly at a reasonable price. Reviewed on: 15th September 2020

A breath of fresh air

5
For someone who has never had to purchase pet insurance before, the service we've received has been impeccable from the very start. Bought by Many has always kept us updated with our claims and we are never left wondering what is happening - unlike a lot of other providers out there. Thank you for all your help to date! Reviewed on: 15th September 2020

Superb service

5
It was so easy and hassle free. When making enquires about making a claim it could not have been easier. The customer service was excellent and my claim was processed extremely quickly. 5 star all round. Reviewed on: 15th September 2020

Best prices and best service

5
When seeking out pet insurance for my Shetland Sheepdog, the prices across the board were sky-high. Bought By Many came to me highly recommended by other pet owners, and I was surprised to see their quote come in at about half the best offer from anyone else. So I took the plunge, and since then they are constantly in touch with useful info for pet owners, fun contests, and offers for free pet first-aid courses and other such things. I'm really pleased with the experience thus far, and I'm glad they're taking care of Laika, my precious dog. Reviewed on: 15th September 2020

Wonderful value for money

5
Having had my pets insured with other leading providers, I was shopping around and came across bought by many. It seemed too good to be true - a far superior level of cover for less money per month. The policies on their website are clearly explained with differences pointed out clearly so you know what is or isn’t included at the different levels easily. Having recently had to make a claim I can say it was so much easier than other companies. Filling in a quick online form and then they dealt directly with my vets. I recommend them to everyone now! Reviewed on: 15th September 2020

Too Good To Be True!

5
An excellent insurance company. I have claimed several times over the past six months and each time they have been easy to deal with online and by phone. I took out their most comprehensive policy and it enabled me to have the best treatment for one of my dogs when it was needed.Highly recommended. Reviewed on: 15th September 2020