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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (13424 reviews)

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4.74

Based on 13,424 reviews, last reviewed 17th Aug 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Prompt payment for vet bill claims Had a couple of vet bill claims for our dog - one requiring surgery, one requiring medication. Both claims were dealt with promptly and paid. very goo... Read more Reviewed on: 17th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13424)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

Excellent Value and Efficient

I had 2 cats covered by Bought By Many and another younger cat covered by a different insurer. On receiving the renewal notice for my younger cat I saw that the premium had gone up by £100 and was more expensive than the cost of the cover for my other 2 older cats from More By Many. I cancelled the renewal and now have all 3 cats covered by Bought by Many multi-pet policy. Very efficient and easy to add my 3rd cat to the existing policy and they will all renew at the same time. Reviewed on: 9th August 2020

First class

I was unfortunate enough to have to raise a claim during my puppy’s first year . It was very distressing but Bought by many were brilliant from the first call to to settling the claim in full. Communication is second to none and I have recommended them to all my friends and family Reviewed on: 9th August 2020

Excellent reviews

Not used yet just bbm policy. Bbm was the best reviews. Lots of different options to chose from. Reviewed on: 9th August 2020

Amazing customer service

On every occasion I have contacted BBM I have received excellent customer service. They always do what they say they will do and that goes a long way. Couldn’t ask for a better company to insure my pet with. Thank you BBM Reviewed on: 9th August 2020

Easy claim process

We have had to claim twice now for separate health issues our husky cross has had. The process is so quick and easy. At such stressful times this really takes the financial stress away. Very impressed Using the FirstVet app really puts our minds at ease when you have those pet health questions. Always friendly professional advice at a time to suit you. We could speak with a vet so quickly at a time to suit us. Have now renewed with Bought By Many and would recommend Reviewed on: 9th August 2020

Seems good

For know I haven't use the insurance, but seems good. I like to have the free videocalls Reviewed on: 9th August 2020

Excellent

Very competitive cover for your fur babies. Various cover options to suit everyone's purse. Reviewed on: 9th August 2020

Easy , reasonably priced and comprehensive

Nice little tips in emails and access to good dog courses Reviewed on: 9th August 2020

Excellent service, friendly and so helpful.

Only had insurance for a few months when my kitten became ill, everything was dealt with over the phone quickly and efficiently by the staff at bought by many, they contacted the vet directly and handled all the costs. They made a stressful time so much easier, cannot rate them high enough. Reviewed on: 9th August 2020

Great company, great policy

I’ve had to make a few claims with BBM and they’ve always paid out, fairly and quickly. The coverage is superb and very good value for money. The staff have been wonderfully helpful on the two occasions I needed to speak to someone. The automated claims process is awesome. Reviewed on: 9th August 2020

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