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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

A1 pet in

5
My Bull terrier had a life threatening incident . Approval of claim was very prompt and when a complication needed a second opp the same prompt approval was received . The claims were settled within a few days and the funds back in my account . Had I not had the funds both the vets I used were quite happy to deal directly with Bought by many because of their reputation for prompt payment . Thank you Bought by many from me and my Hairy Baby Bernie Reviewed on: 8th August 2020
Mr A Haase 's avatar
Mr A Haase

The best their is? Hassle free peace of mind

5
We have had a policy with bbm for three years or so and they are easy to deal with, we have had a claim free year so we got 20% back at the time of renew, but we have had to claim and the process was easy, went to vet got the treatment needed, paid and within 10 days the money has been repaid into my account, they send an email when it’s direct debit time with amount, they know how to behave As a company and in my opinion, deserve all the accolades won, And another plus point they send us offers and days out information to get us out and about for free , why go anywhere else?? Reviewed on: 8th August 2020
Michael Crisp's avatar
Michael Crisp

Great service and good value

4
Great service received in terms of ease of buying, flexible policy and explained clearly. I have not yet had to claim but hope this good service would continue if I did. Reviewed on: 8th August 2020
Tanya Parkinson's avatar
Tanya Parkinson

Friendly, reliable service

5
Even throughout the covid pandemic, Bought by Many have continued to be available and have fully supported all my submitted claims. I couldn’t be more grateful for the easy to use service and support. Reviewed on: 8th August 2020
Helen's avatar
Helen

Amazing customer service

5
BBM have Always been Really helpful when I’ve rang up to discuss a claim, the customer service is second to none. Reviewed on: 8th August 2020
Nicholson Georgina's avatar
Nicholson Georgina

Fantastic service!

5
After lots of research we decided to go with Bought By Many to insure our cat Louis. So glad we did! Louis has been undergoing tests for a gastric problem and Bought By Many have made the claim process so easy by dealing directly with our vet. Customer service are so helpful and friendly too. Cannot fault them in anyway. Highly recommended! Reviewed on: 8th August 2020
Tracey Wright 's avatar
Tracey Wright

Great cover

5
Easy to arrange . Great cover at a competitive price. Very pleased so far Reviewed on: 8th August 2020
Ruth Wilson's avatar
Ruth Wilson

Just taken out policy recently

5
I found the rates reasonable,it was easy to sort out. Reviewed on: 8th August 2020
Janet Mackenzie's avatar
Janet Mackenzie

Great Customer Service

5
Staff are very helpful and friendly. Claims are all taken care of which means they get in touch with the vets to get your vets records and receipts which saves you time. Highly recommended. Reviewed on: 8th August 2020
Belinda Morris's avatar
Belinda Morris

Very happy to have chosen Bought By Many for my pets insurance policy.

5
I couldn’t be happier with the policy I chose, the price was good and the cover was just what I was looking for, I would definitely recommend this company to friends and family. Reviewed on: 8th August 2020
Lesley's avatar
Lesley

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