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Marsden Building Society: Savings reviews

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4.95
Based on 4,614 reviews, last reviewed 27th Mar 2026
98% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Fantastic customer service from Chris at the branch... Fantastic customer service from Chris at the branch in Nelson today he was very caring and professional with my request. Thank you. Reviewed on: 27th March 2026
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NJA

Latest lowest rating:

2

In branch service review We arrived to open a jr saver account. The member of staff we saw said that when was unable to help us because we didn't have an appointment (we didn'... Read more Reviewed on: 28th November 2025
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (4614)

Review of the Marsden Building Society, Savings:

Marsden Building Society Branch Review

5
It's convenient, very very helpful staff, friendly, comfortable. Wouldn Reviewed on: 28th February 2022
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Marsden Building Society Branch Review

5
Friendly, helpful staff. Convenient, local branch. Competitive interest rates. Reviewed on: 31st January 2023
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Marsden Building Society Branch Review

5
Pleasant, friendly and helpful staff. Reviewed on: 31st January 2023
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Marsden Building Society Branch Review

5
From arriving in branch (Burnley - beautifully decorated office!) we were made to feel very welcome. Beverly was very knowledgeable and efficient in dealing with the PoA for 2 parents and kindly dealing with complicated account closures/transfers. Thank you for you kindness at a challenging time for our family. Also the documentation has already arrived in th epost so very efficient processing of accounts and PoA. Reviewed on: 31st January 2023
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Marsden Building Society Branch Review

3
The internet failed and therefore I could not complete my transaction. I returned 90 minutes later and tried to complete. The card machine hadn't got proper press buttons and I was unable to use it. I had to collect the Reviewed on: 31st January 2023
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Marsden Building Society Branch Review

5
Friendly and very helpful staff. Opening on a Saturday morning would help though. Reviewed on: 31st January 2023
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Marsden Building Society Branch Review

5
Staff are always friendly and helpful. Reviewed on: 31st January 2023
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Marsden Building Society Branch Review

5
My mum recommended me to use this service. Reviewed on: 31st January 2023
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Marsden Building Society Branch Review

5
Everyone was very helpful, and easy access. Reviewed on: 31st January 2023
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Marsden Building Society Branch Review

5
Very welcoming and pleasant branch, clean and tidy and excellent set-up. The person that helped me was perfect and very helpful. Reviewed on: 31st January 2023
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Marsden Building Society Branch Review

5
Nothing to improve - all perfect - thank you. Reviewed on: 31st January 2023
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