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Marsden Building Society: Savings reviews

4.95
Based on 3,865 reviews, last reviewed 27th Mar 2025
15% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

The Burnley branch staff are always so friendly The Burnley branch staff are always so friendly and helpful. The branch is bright and welcoming and the staff uniforms are smart and modern. Reviewed on: 27th March 2025
Pamela B's avatar
Pamela B

Latest lowest rating:

1

In branch service review Convenient and staff are friendly, courteous and knowledgeable. Reviewed on: 28th February 2025
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (3865)

Review of the Marsden Building Society, Savings:

In branch service review

5
Friendly and professional service. Reviewed on: 30th September 2024

The Burnley branch staff are always so friendly

5
The Burnley branch staff are always so friendly and helpful. The branch is bright and welcoming and the staff uniforms are smart and modern. Reviewed on: 27th March 2025

Been a member for over 50 years and always received...

5
Been a member for over 50 years and always received excellent service Reviewed on: 27th March 2025

Very helpful staff who go above and beyond to help

5
Very helpful staff who go above nd Reviewed on: 26th March 2025

Excellent friendly customer service,

5
Excellent friendly customer service, staff always willing to help. Reviewed on: 26th March 2025

Face to face

5
Staff always very pleasant and helpful with a smile. It is lovely to be able to walk into a branch and actually speak to a person. Especially these days when banks are pushing people to use machines or on line. Sometimes you just need to to speak to a friendly person. This can be especially important when having to register a death off a family member. Reviewed on: 26th March 2025

Skilful and friendly staff in branch.

5
Skilful and friendly staff in branch, good competitive savings rates. Reviewed on: 26th March 2025

In branch service review

5
Professionalism, efficiency and moral courtesy of all staff and association workers. Reviewed on: 28th February 2025

In branch service review

5
Mutual building society, warm welcome, I feel valued as a member and a part of the Society. Would be nice to see collaboration with banks or other mutuals to offer things such as current accounts. Reviewed on: 28th February 2025

In branch service review

5
I feel confident when I have been into the Marsden and have had everything explained. Sue was amzing, very friendly and professional - I am so glad the branch is still open. Reviewed on: 28th February 2025

In branch service review

5
I think the staff are fabulously helpful and so polite. Reviewed on: 28th February 2025

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