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Melton Building Society: Mortgages reviews

4.55
Based on 296 reviews, last reviewed 6th Dec 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
10%
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3%
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1%
See only 1 star reviews
6%

Latest highest rating:

5

Very helpful and informative staff - offered the bes... Very helpful and informative staff - offered the best mortgage suitable for me Reviewed on: 24th September 2024
Marion G's avatar
Marion G

Latest lowest rating:

2

In 5 years of having a mortgage with The Melton have... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You h... Read more Reviewed on: 6th December 2024
Craig W's avatar
Craig W

About this product

Finding the right mortgage product can be a complicated process, but we want to make this easier for you. We collect the Melton Building Society mortgage reviews to help your decision-making process.

The Melton Building Society is a mutual organisation that offers a range of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of the product. If you’re unsure or need any other assistance, always consult the lender or an independent advisor.

Are you interested in Melton Building Society mortgages? Find out what existing mortgage holders have to say about the lender and its products by reading our reviews. Learn which mortgage products they have and how satisfied they are so far. Learn more about the application process and how smoothly it ran. Find out if they would recommend the lender to family and friends. All of this and more can be found in our Melton Building Society mortgage reviews.

Have you had experience with Melton Building Society mortgages? Write a review on Smart Money People to help others just like you secure their new home. Tell us why you chose this lender and if you’ve been satisfied with your decision. How did you find the application process: was it easy to understand? Share any experience you’ve had with the customer service team. Would you recommend the lender to family and friends? Write a review for the Melton Building Society mortgages today.

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Melton Building Society Mortgages reviews (296)

Extremely poor application and completion process

1
Terrible communications, needless delays due to requiring certain printed documents. Impossible to speak to someone on on completion day and no idea when property is due to complete. Worst mortgage company / bank I have ever dealt with. Reviewed on: 8th September 2022
Reply from Melton Building Society Thank you for your feedback Steven. Please email [email protected] if you would like to discuss your feedback further. Response date: 20th September 2022
Melton Building Society's avatar
Melton Building Society

Melton Building Society Branch Review

3
Have a poor carbon footprint. Better communication required and improved tech, using faxes and post is no longer effective and causes delays. Reviewed on: 31st August 2022

Melton Building Society Branch Review

5
We origionally required a buy to let mortgage to rent our property to a family member. MBS one of very few providers able to do this. Have found MBS to be easy and straightforward to deal with and always proactive Reviewed on: 31st August 2022

Melton Building Society Branch Review

4
Excellent customer service while I had a mortgage, service poor when known I was paying off mortgage early and would not be a customer any longer- this affects my opinion of you Reviewed on: 31st August 2022

Melton Building Society Branch Review

4
Superb contact and customer service Reviewed on: 31st August 2022

Product Transfer

5
Caitlin was excellent & explained what we needed to do every step of the way to carry out the product transfer for our client. Reviewed on: 31st August 2022
Reply from Melton Building Society We are delighted we could help! Response date: 20th September 2022
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Melton Building Society

Very easy to deal with and quick to respond

5
Dealt with Billy Dexter in the mortgage renewal team. He was great - very quick to respond and answer questions clearly. Reviewed on: 26th August 2022
Reply from Melton Building Society We are delighted we could help! Response date: 30th August 2022
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Melton Building Society

Professional confidential service

5
Kind professional service all the time I cooperation with them 7 years always perfect service Reviewed on: 23rd August 2022
Reply from Melton Building Society We are delighted we could help! Response date: 30th August 2022
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Melton Building Society

Billy Dexter

5
Billy was really helpful and made the whole process really clear. Billy was courteous and quick to come back. Reviewed on: 18th August 2022
Reply from Melton Building Society This is great to hear. Thanks Hellie! Response date: 19th August 2022
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Melton Building Society

Great service

5
You supported us through our self build, when others wouldn’t. Very easy to contact by phone or email, always professional and friendly Reviewed on: 16th August 2022
Reply from Melton Building Society It's great to hear this. Thanks Tim! Response date: 19th August 2022
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Melton Building Society

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