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Melton Building Society: Mortgages reviews

4.59
Based on 297 reviews, last reviewed 19th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
6%

Latest highest rating:

5

Truely customer centric and want to help Truely customer centric and want to help Reviewed on: 19th February 2026
Mike 's avatar
Mike

Latest lowest rating:

2

In 5 years of having a mortgage with The Melton have... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You h... Read more Reviewed on: 6th December 2024
Craig W's avatar
Craig W

About this product

Melton Building Society compare thousands of mortgages from over 90 different lenders.

You can apply for a range of mortgages through Melton Building Society including buy to let, retirement, shared ownership, self-build and renovation and first-time buyer.

Melton Building Society mortgage reviews help you find out what it’s like to be a customer. If you’ve used Melton Building Society before, you can also leave a review and share your experience.

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Melton Building Society Mortgages reviews (297)

Excellent professionals

5
Highly recommend without reservation. Reviewed on: 5th February 2019
Reply from Melton Building Society Thank you for taking the time to leave us your positive feedback. Response date: 7th February 2019
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Melton Building Society

Excellent team

5
Overall excellent communication and a real sense that someone took ownership of my account from day one Reviewed on: 5th February 2019
Reply from Melton Building Society Thank you for taking the time to leave us your positive feedback. Response date: 7th February 2019
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Melton Building Society

Easy to deal with

5
When we mortgaged it was very easy to use the Melton, their friendly staff helped at every stage Reviewed on: 5th February 2019
Reply from Melton Building Society Thank you for taking the time to leave us your positive feedback. Response date: 7th February 2019
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Melton Building Society

Always helpful, knowledgeable and personal.

5
The Melton are brilliant. Both when we arranged our mortgage and more recently, when we needed an extra loan, their staff got to know us well and offered really helpful advice, going well beyond what they needed to do and really caring. I would wholeheartedly recommend them to anyone who asked. Reviewed on: 5th February 2019
Reply from Melton Building Society Thank you for taking the time to leave us your positive feedback. Response date: 7th February 2019
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Melton Building Society

mortgage product

5
good product and easy to understand with mortgage statement Reviewed on: 5th February 2019
Reply from Melton Building Society Thank you for taking the time to leave us your positive feedback. Response date: 7th February 2019
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Melton Building Society

Mr Hockin

5
I was having difficulty with a Mortgage for a house that was being renovated. A lot of information was being requested but once I sent an e mail to Senior Management everything was sorted very quickly. In fact my Mortgage Broker had never witnessed such a turnaround in his life! Reviewed on: 5th February 2019
Reply from Melton Building Society Thank you for taking the time to leave us your positive feedback. Response date: 7th February 2019
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Melton Building Society

Excellent customer service!

5
Very helpful as a first time buyer, they went through the process step by step and explained all the terminology. They went through the different mortgages and rates thoroughly which made the whole process alot easier. Would highly recommend! Reviewed on: 4th February 2019
Reply from Melton Building Society Thank you for taking the time to leave us your positive feedback. Response date: 7th February 2019
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Melton Building Society

Excellent service

5
Good to have a human to talk to during each stage of the application without the usual bouncing around various departments because no one really knows what's going on. Reviewed on: 4th February 2019
Reply from Melton Building Society Thank you for taking the time to leave us your positive feedback. Response date: 7th February 2019
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Melton Building Society

Thanks Melton!

5
Great service from start to finish - thanks for all your help with our mortgage Reviewed on: 15th January 2019
Reply from Melton Building Society Thank you! Response date: 18th January 2019
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Melton Building Society

Thanks Melton!

5
Great service from start to finish, thanks all. Reviewed on: 15th January 2019
Reply from Melton Building Society Thank you! Response date: 18th January 2019
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Melton Building Society

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