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Melton Building Society: Savings reviews

Name: Savings
Rating: 4.8 (2285 reviews)

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4.73

Based on 2,285 reviews, last reviewed 4th Jan 2025

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Just spoke to Keira at the Melton Mowbray branch. Just spoke to Keira at the Melton Mowbray branch. What a very helpful lady. I have rang a few building societies over the years and I can honestly say... Read more Reviewed on: 4th January 2025

Latest lowest rating:

1

you try calling me but did not leave message, so ple... you try calling me but did not leave message, so please try to call me back or leave message Reviewed on: 29th November 2024

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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2285)

Excellent Customer Service

As a new member opening a savings account, I was impressed with your courteous, professional and helpful staff. Mutuality at its best! Reviewed on: 14th December 2020

Reply from Melton Building Society Great to hear - thank you for taking the time to leave us your review! Response date: 18th December 2020

The Melton, the way it should be done.

Just joined the Melton Building Society. Impressed with the service I received when I phoned with queries about using internet banking. Your not waiting for hours pushing this and that button to try to speak to a human being. Just the ticket for older internet users like me. Well done. Reviewed on: 11th November 2020

Reply from Melton Building Society Mr Williams - lovely feedback, thank you for this. I will ensure this is fed back to the rest of the team. Response date: 13th November 2020

Excellent

The staff are so helpful and they understand everything you ask. Rates are good as well. Reviewed on: 27th October 2020

Reply from Melton Building Society Thank you for taking the time to leave such positive feedback. This will be fed back to the team! Response date: 30th October 2020

speedy and efficient service

I had not used Melton BS before but I was very impressed with the ease and speed with which they handled my application to open a savings account. Reviewed on: 25th October 2020

Reply from Melton Building Society Thank for your feedback, I will make sure that this is communicated to our staff. Response date: 30th October 2020

Pleasant, helpful staff

I was having some ongoing problems logging in. The member of staff couldn't have been more patient, helpful and efficient. Reviewed on: 20th October 2020

Reply from Melton Building Society Lovely to hear, I will ensure that this is fed back to our team. Response date: 30th October 2020

Efficient friendly service

Easy to set up an account online. Quick and easy to get through on the phone - no being put on hold loop on for 10-20 mins. Efficient and friendly people actually answering the phone, not an automated service - even during Covid restrictions. Competitive interest rates too. What's not to like! Reviewed on: 13th October 2020

Reply from Melton Building Society Great to hear you had such a positive experience. I will feed this back to the rest of the team. Thank you! Response date: 16th October 2020

My first online saving account, so far great!

Enjoyed speaking to customer advisor. V Helpful. Reviewed on: 12th October 2020

Reply from Melton Building Society Thank you for your feedback - I have forwarded this onto the rest of the team! Response date: 16th October 2020

So far, so excellent!

Just opened my first on line account with you and received excellent telephone support, from your courteous staff, with online queries. Many thanks Reviewed on: 12th October 2020

Reply from Melton Building Society Thank for taking the time to leave us your feedback - this has been communicated to the team! Response date: 16th October 2020

Reply

Not at all happy but as we are so far down the line I dont really have much choice. But will in no way ever use the Melton ever again. I would rather pay buildstore extra fees than use the Melton.!!!! Reviewed on: 17th August 2020

Reply from Melton Building Society Good morning Mr Mason, Thank you for your comments, we treat all feedback seriously and I have asked somebody from our Lending team to give you a call to discuss any issues you may be experiencing. Response date: 18th August 2020

False information

I'm currently going through a mortgage application first started back in Jan 2020. I'm disgusted at the length of time this has taken, I have paid your fee's and surveys but here we are in JULY now still no mortgage offer. The service is atrocious from the Melton. No feedback on what's happening. I was assured back in May that mistakes had been made and things now would move much more quickly. This is an absolute joke, every month that goes by is costing me £750 in rent. I'm now going to raise this with the FCA as I'm been strung along with no feedback whatsoever. I'm at a loss as to how on earth you manage to get any customers at all. I will also share the quality of discontent that has been shown by the Melton on my social media platforms to make people alert as to how you treat potential clients.. AVOID AT ALL COSTS. You've been warned. Reviewed on: 1st July 2020

Reply from Melton Building Society Thank you for your review Mr Mason. I believe that you have been in contact with Society and are happy with the outcome of your conversation. If you need to speak to us further then please telephone on 01664 414141. Response date: 3rd July 2020

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Melton Building Society: Savings reviews

57% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Melton Building Society: Savings now

Melton Building Society Savings reviews (2285)

Excellent Customer Service

The Melton, the way it should be done.

Excellent

speedy and efficient service

Pleasant, helpful staff

Efficient friendly service

My first online saving account, so far great!

So far, so excellent!

Reply

False information

Review Melton Building Society: Savings now

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