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Melton Building Society: Savings reviews

4.73
Based on 2,288 reviews, last reviewed 13th Jan 2025
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
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2%
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1%
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1%

Latest highest rating:

5

In branch service review Like the high interest rates. Would like you to make it easier to have nominated bank account for withdrawals on my account (could not set on up easil... Read more Reviewed on: 13th January 2025
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Latest lowest rating:

1

you try calling me but did not leave message, so ple... you try calling me but did not leave message, so please try to call me back or leave message Reviewed on: 29th November 2024
ROBERT HAZELDEN's avatar
ROBERT HAZELDEN

About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2288)

So far, so excellent!

5
Just opened my first on line account with you and received excellent telephone support, from your courteous staff, with online queries. Many thanks Reviewed on: 12th October 2020
Reply from Melton Building Society Thank for taking the time to leave us your feedback - this has been communicated to the team! Response date: 16th October 2020
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Melton Building Society

Reply

1
Not at all happy but as we are so far down the line I dont really have much choice. But will in no way ever use the Melton ever again. I would rather pay buildstore extra fees than use the Melton.!!!! Reviewed on: 17th August 2020
Reply from Melton Building Society Good morning Mr Mason, Thank you for your comments, we treat all feedback seriously and I have asked somebody from our Lending team to give you a call to discuss any issues you may be experiencing. Response date: 18th August 2020
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Melton Building Society

False information

1
I'm currently going through a mortgage application first started back in Jan 2020. I'm disgusted at the length of time this has taken, I have paid your fee's and surveys but here we are in JULY now still no mortgage offer. The service is atrocious from the Melton. No feedback on what's happening. I was assured back in May that mistakes had been made and things now would move much more quickly. This is an absolute joke, every month that goes by is costing me £750 in rent. I'm no... Reviewed on: 1st July 2020
Reply from Melton Building Society Thank you for your review Mr Mason. I believe that you have been in contact with Society and are happy with the outcome of your conversation. If you need to speak to us further then please telephone on 01664 414141. Response date: 3rd July 2020
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Melton Building Society

Local service with exceptional standards

5
I save with the Melton as it is locally based and community orientated. The service offered by the staff in Oakham is outstanding. Reviewed on: 1st June 2020
Reply from Melton Building Society Thank you, always lovely to hear Mr Williams. I will pass this onto the rest of the team! Response date: 5th June 2020
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Melton Building Society

Cash ISA

1
Unable to check my account on line, told this service is not available for cash ISA. Reviewed on: 18th April 2020
Reply from Melton Building Society Good morning David, Can you please make contact with us directly using this email address - marketing@mmbs.co.uk and we will arrange for our savings administration department to make contact with you to sort this out for you. Many thanks. Response date: 14th May 2020
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Melton Building Society

Excellent!

5
I have been in contact with the society several times in the last few days. All of the staff I have dealt with have been utterly professional, efficient, and so friendly and relaxed. I cannot praise them highly enough. And in such difficult times! Reviewed on: 15th April 2020
Reply from Melton Building Society Thank you for the lovely feedback. We will make sure this is passed on to the team :) Response date: 16th April 2020
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Melton Building Society

Good bank, good service

5
I have two savings accounts for my little ones. They aren't fussed about loose piggy banks and when one of the free ones broke, they replaced it for free. There and then Reviewed on: 4th February 2020
Reply from Melton Building Society Lovely feedback - thank you for taking the time to leave this for us. Response date: 7th May 2020
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Melton Building Society

Fantastic & personal mortgage service

5
So impressed start to finish was really helpful and friendly service. You always go through a switchboard staffed by a real (and helpful) person, never an automated option list, and they'll take message if the person or team isn't available etc.. Every team/person I dealt with from Nicola at initial application stage to Tess and the completions team went extra mile to guide us and explain the process. Always felt like they were a team who knew each other and were dealing with us... Reviewed on: 19th November 2019
Reply from Melton Building Society Many thanks for your feedback, I will ensure this is passed on to the rest of the team. Response date: 22nd November 2019
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Melton Building Society

Excellent service

5
I've been with the Melton for a number of years now. Their Customer service is first rate; staff always helpful. Transferring money between a linked account easy and although not the highest interest rate you can get the Melton provides you with the confidence to know your money is safe, with a responsible company and easily accessible. Well worth investing in. Reviewed on: 16th November 2019
Reply from Melton Building Society Thank you for taking the trouble to leave us your valuable feedback. I will pass this onto the rest of the team. Response date: 22nd November 2019
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Melton Building Society

Excellent, professional, courteous customer service.

5
I opened a fixed savings account in the Grantham Branch last week. All I can say is that everyone I have dealt with from the lady who opened my account to the lady who helped set up my internet password have been so polite and professional. Never used the Melton Building Society before but absolutely superb in all aspects. Thank you. Graham Reviewed on: 28th October 2019
Reply from Melton Building Society What fantastic feedback - thank you for taking the trouble to submit this for us. I will communicate this to our team in Grantham! Response date: 1st November 2019
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Melton Building Society

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