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Metro Bank: Business Banking reviews

4.76
Based on 2,236 reviews, last reviewed 18th Feb 2025
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Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2236)

Fantastic service in-branch

5
Metro Bank are difficult to beat - friendly in-branch service and open on Sundays. Nobody can beat that! Reviewed on: 4th April 2021

Best Banking

5
I join this bank after been to other 2, I,m a small business and metro bank it,s really easy to use, long hours to the branch, nice customer support, I really like it, I hope to stay like that for the next 100 years. Reviewed on: 4th April 2021

Excellent banking experience

5
I highly recommend Metro bank for any (small) business owner. Both on the phone and in branch they are very friendly, no nonsense and efficient. Both the banking app and the online banking experience is great. Having changed from a major high street bank who lost interest in my business needs after the first year, I will not look back. The changeover was very easy and smooth as well. Reviewed on: 3rd April 2021

Clarity

5
I love the open space these banks offer, it reflects their attitude to how they run their business, my account and the services they offer. Every time I have query they do their very best to sort it. I've taken my daughters there now for their first accounts. Well impressed :-) Reviewed on: 3rd April 2021

Great Bank super Banking hours open

5
Metro Bank has continued to operate throughout these difficult times with longer opening times than other banks, in great locations. What's more provided a great service and not excuses it , never seen a queue in a Metro bank of more than three People . Well done Metro Bank Keep Going ! Reviewed on: 3rd April 2021

Perfect and easy to use with the friendliest customer service

5
Top of the range banking, easy to use app, friendly customer services and the best working hours Reviewed on: 3rd April 2021

Metro business banking has been super

4
As a first time business owner, I've wanted to focus on my customers and clients. Metro has removed the worry of banking and finances by provided a great support basis and simple, easy to use mobile banking app that can take in my receipts. Metro has been invaluable to ensuring my life is simpler :) Reviewed on: 3rd April 2021

Simply fantastic customer service

5
In a world where most banks, who already had short opening hours during weekdays only, are closing branches, and others are online only some with no contact number (!) MetroBank is a breath of fresh air... it's simple to bank, and the service and ability to go into branch outside of a Monday-Friday 9-5 and talk to someone and get your requirements sorted there and then is fantastic. Reviewed on: 2nd April 2021

Friendly Bankers and 7 days service and long operating hours even in Peak Pandemic

5
I really appreciate this Bank as they never close in this peak pandemic and never reduce their operating hours. No other high street banks opening new business bank accounts in this crucial time, but metro bank provided these services. really helpful staff working hard to fulfil customer needs. Other high street banks even keeping people on hold for hours on their phone lines. Really happy with metro bank services. Thank you all the staff for making these services possible. Reviewed on: 2nd April 2021

Fantastic new generation of banking Thankyou

5
Absolutely brilliant and refreshing to receive a personal touch, all the way through from high st to online and phone banking - other high st banks seem to have forgot about the customers. Well done Metro Bank and a huge thank you. Keith Brown Reviewed on: 2nd April 2021

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