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Metro Bank: Business banking reviews

Name: Business banking
Rating: 4.78 (2237 reviews)

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4.78

Based on 2,237 reviews, last reviewed 17th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Metro Bank works extremely well for my business. Metro Bank works extremely well for my business. Its charges are very good for a small company transacting entirely online. Its platform is easy to us... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank offer a business account for small businesses through to large corporations.

Metro Bank have local business managers in all UK stores to help with your business banking needs, from everyday banking to securing funding. You can apply for a business bank account in-store for same day account opening.

Metro Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Metro Bank before, you can also leave a review and share your experience.

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Metro Bank Business banking reviews (2237)

Best for Charities

Metro Bank worked hard to accept our new charity and allow us to open an account in unprecedented times when all other banks blankly refused to help. (During Covid) This was a massive weight off our minds and we needed a bank Account before registering our Charity with the Charity Commission. Metro Bank have supported our charity (Bronwen’s Wish) ever since. The staff are so helpful and polite and we are so pleased to be associated with them. Reviewed on: 12th March 2023

Easy banking

Easy to use online banking, making my banking experience pleasant. Reviewed on: 12th March 2023

efficient

good for early/late open times. and efficient friendly staff. Reviewed on: 12th March 2023

Open 7 days week, still got branches

This alone they deserve credit. All the other banks are closing their branches to make even more money. Reviewed on: 12th March 2023

Super bank

Very good bank every day open easy online banking Reviewed on: 12th March 2023

Helpful staff , easy to use app, affordable ,

Staff were very helpful, pay attention to details, online banking is user-friendly, no hidden charged, affordable . Reviewed on: 12th March 2023

Banking support

Manager always on hand to provide support. Reviewed on: 12th March 2023

Easy to work with

Not like other bank .when the client go to the bank, the staff they help from their best and very practical and friendly . Reviewed on: 12th March 2023

Simple, friendly, accessible

I've been with Metro over 12 years and the beauty of their business banking, as someone self-employed is the ease of working with them, their friendliness and the accessibily 7 days a week. I hardly ever queue and never for more than 2-3 mins. So easy. Reviewed on: 12th March 2023

Customer Satisfaction

The service provided at Metro branch os uncomfortable! I prefer visiting a branch to have this satisfactory first class customer service rather than opting on online banking. Reviewed on: 12th March 2023

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