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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Easy, quick, convenient

Always had good service wt metro. Quick, convenient, friendly advisors. Reviewed on: 3rd April 2023

Very friendly

Great high street bank you can visit and get banking queries dealt with in person Reviewed on: 3rd April 2023

Friendly and convenient

What all banks should aspire to be. Opening hours that match modern day lifestyles. Free withdrawals abroad. Always friendly and helpful service with numerous staff available and still a counter service. Also happy to give away free pens to my school! Reviewed on: 3rd April 2023

Great service by professional staff

Great service seven days a week. Great mobile banking which keeps you up to date with what is happening with your account. Reviewed on: 3rd April 2023

Best customer service

I opened my Metro account when I first arrived in.UK and have no regrets. Good customer service, very easy to use app. Most important the branches are open in weekends so I can go to the bank for any issues . Reviewed on: 3rd April 2023

Best by far

Open early and stay open late so more accessible. Helpful and friendly staff. Easy to use app. Easy access to my money Reviewed on: 3rd April 2023

Excellent service

Easy to open an account online and always had excellent service. Glad I moved to metro bank Reviewed on: 3rd April 2023

Good customer assistance

Easy and quick process to open an account with a friendly team Reviewed on: 3rd April 2023

metro bank ,the best

everything is solved very quickly and simply, many locations where you can get your card on the spot, open and willing to help you any day of the week Reviewed on: 3rd April 2023

Metro Bank

The mostly honest bank and professionalism. Reviewed on: 3rd April 2023

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